Jessica Shalno
Summary
Proactive and achievement-oriented candidate bringing 5 years of marketing and leadership experience with strong sales skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
5
5
years of professional experience
Work History
Social Media Marketing Manager
Boat House Bistro
2019.08 - 2024.06
- Managed social media accounts for optimal audience engagement and increased online presence.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
Marketing/Customer Sales Assistant
Iamgiuliaguerrieri
2023.12 - 2024.05
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
- Enhanced product knowledge continuously, staying updated on industry trends and competitors'' offerings to provide expert advice to clients.
- Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
Account Executive
High Ticket Trainer
2023.05 - 2023.11
- Enhanced sales by providing recommendations on purchases and driving additional transactions.
- Achieving monthly sales goals by incentivizing product benefits and enrolling new clients.
- Retaining excellent client satisfaction ratings through outstanding service delivery.
- Consistently exceeded quarterly closing rate by 30%.
Business Development Representative Intern
Harness Giving
2023.01 - 2023.05
- Contacted 100 potential clients a day through cold calling to ensure they are added to the sales pipeline and produce more qualified leads.
- Analyzed monthly sales, quarterly sales and performance goals to ensure they are exceeding expectations.
- Developed and maintained strong relationships with all customers through effective communication skills.
Manager of Operations
Budget Car Rentals
2022.03 - 2022.09
- Assisted with new business sales calls and persuaded customers to upgrade their rental car which increased profits by over 150%.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies to achieve sales goals.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
Bachelor of Science - Marketing
University of Tampa
05.2023
Skills
- Adobe Photoshop
- Campaign Management
- Competitor Analysis
- Data and Trend Forecasting
- Digital Data Analytics
- Indesign
- Microsoft Office / Excel
- Social Media and Promotions
- Strategy Development
Volunteer Experience
- Collaborated with over 50 volunteers in cleaning trash from beaches to conserve natural resources and protect global ecosystems. Coordinated promotional events to generate buzz around our new sustainable efforts or initiatives. Worked with leadership staff and special committees to define volunteer mission and set standards for IVHQ in Bali, Indonesia in December of 2019.
Timeline
Marketing/Customer Sales Assistant
Iamgiuliaguerrieri
2023.12 - 2024.05
Account Executive
High Ticket Trainer
2023.05 - 2023.11
Business Development Representative Intern
Harness Giving
2023.01 - 2023.05
Manager of Operations
Budget Car Rentals
2022.03 - 2022.09
Social Media Marketing Manager
Boat House Bistro
2019.08 - 2024.06
Bachelor of Science - Marketing
University of Tampa
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