Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Shannon

Charleston,WV

Summary

Dynamic Bank Branch Manager at Chase with a proven track record in enhancing customer experiences and employee engagement. Highly organized and skilled in Microsoft Office, I excel in leading teams and fostering communication. My strong interpersonal skills drive successful project coordination and team development, resulting in improved branch performance. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Bank Branch Manager

Chase
06.2014 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Managed daily branch operations for optimal efficiency and performance, resulting in improved customer experiences.
  • Led a team of banking professionals, providing regular coaching and development opportunities for career growth.
  • Enhanced employee engagement by organizing team-building activities, training sessions, and open communication channels within the branch.
  • Coordinated with supervisors on special projects or additional responsibilities when needed.

Education

Bachelor of Arts - Political Science

West Virginia State University
Institute WV
05-2012

Skills

  • Highly organized
  • Strong interpersonal, written, and oral communication skills
  • Ability to work autonomously or as part of a team
  • Experienced with Microsoft Office applications

Timeline

Bank Branch Manager

Chase
06.2014 - Current

Bachelor of Arts - Political Science

West Virginia State University