Jessica Sharp
Fort Worth,TX
Summary
Accomplished Self Contractor at Pete's Fix It, known for delivering high-quality, budget-friendly solutions and fostering long-term client relationships. Excelled as a Shift Supervisor at Miller Grocery, enhancing team efficiency and customer satisfaction. Expert in safety compliance and residential construction, with a knack for worksite safety and leadership. Achieved significant repeat business through exceptional service and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Self Contractor
Pete's Fix It
10.2022 - Current
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Established long-term relationships with clients, resulting in increased repeat business.
- Reduced client complaints by implementing more effective customer service strategy.
- Mentored junior staff members in industry best practices, fostering culture of continuous learning within team.
Shift Supervisor
Miller Grocery
02.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Skills
- Worksite safety
- Residential construction
- Drywalling
- Painting and finishing
- Drywall Installation
- Customer Support
- Idea Development and Brainstorming
- Process Improvement
- Project Planning
- Roofing
- Subcontractor supervision
- Quality Control
- Scheduling and Planning
- Project Management
Timeline
Self Contractor
Pete's Fix It
10.2022 - Current
Shift Supervisor
Miller Grocery
02.2019 - Current