Jessica Newkirk-Short
Henryville,US
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Phlebotomist-Float
Quest Diagnostic Lab
Louisville, KY
04.2024 - Current
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Packaged and shipped specimens to central lab daily.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Mobile Phlebotomist
Solaris Diagnostics
02.2024 - 05.2024
- Reviewed and processed requisitions for laboratory tests.
- Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
- Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.
- Reviewed patient records for accuracy and completeness.
- Organized daily work based on collection priority.
Scheduler
Caretenders Home Health
06.2023 - 04.2024
- Developed and maintained courteous and effective working relationships.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Owner
SOS Jess
09.2017 - 06.2023
- Handyman services, landscaping, and interior exterior residential construction , commercial & residential cleaning and minor plumbing.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Managed handy-woman business, growing revenue to $30,000 in first year.
- Aligned branding initiatives and sales strategies with client goals
Specimen Processor/Phlebotomist
Norton Healthcare
11.2021 - 05.2023
- Performs venipunctures daily , within established turn-around times and ensuring specimens are processed in timely manner upon receipt in Laboratory.
- Set up, maintained and verified sterility of lab equipment and tools.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Prepared samples for analysis by performing complex sample preparation tasks.
- Applied effective time management techniques to meet tight deadlines.
Mobile Phlebotomist
Pearl Diagnostic Laboratory
08.2021 - 02.2022
- Applied effective time management techniques to meet tight deadlines.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
- Mitigated risks associated with improper specimen handling or contamination through thorough attention to detail during blood draw procedures.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
Mobile Phlebotomist
LabCorp
11.2019 - 01.2022
- Perform blood collection by venipuncture and capillary techniques on average 65 patients daily all age
- Prepare and process all collected specimens for testing and analysis
- Processing insurance information and collecting appropriate payment from patient
- Traveling to multiple sites, while keeping specimens appropriately stored.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
- Organized daily work based on collection priority.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Addressed questions and concerns to educate patients on collection process and procedures.
Phlebotomist
Baptist Health Floyd
05.2013 - 06.2020
- Obtain blood specimens by performing venipunctures and finger sticks, on average range of 150 to 200 patients per day
- Track collected specimens by initialing, dating, and noting times of collection
- Promptly responding to codes throughout facility
- Helping coworkers stay caught up on timed draws
- Specimen processing
- Making sure all appropriate PPE is being worn properly.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Customer Service Representative /Receptionist
Norton Healthcare /Dr. Hafendorfer & Hafendorfer
02.2009 - 09.2014
- Answering 65-70 calls per day from patients needing help to resolve insurance claims or questions related to medical care and benefits information, or direct them to proper resources for further assistance
- After two years made transition within company into physician's office
- As medical receptionist coordinating daily administration of doctors, staff, visitors and patients at healthcare facility
- Schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
Bar Manager/shift Manager/ Bartender
Cluckers & Tumbleweed Restaurants
01.2002 - 01.2013
- Spearheaded a team that consisted of 30 plus employees
- Reduced and controlled expenses by 20%,making sure each employee on each shift were using correct amount of ingredients in food and drink items prepared
- Collaborated with General Manager to develop incentive performance plan which motivated staff and in addition produced increase of 5% sales per employee, as well as 20% total sales.
- Strategized plans that increased bar revenue 15% through innovative promotional concepts, specialty drinks and customer-focused events.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Emergency Room Technician/ Phlebotomist
University Of Louisville Hospital
01.2005 - 12.2008
- Assisted EMS/ER Staff with trauma/urgent care, initiating CPR, as well as unit secretary duties
- After mastering primary and secondary roles, was appointed “lead tech” to other technicians.
- Quickly responded to codes and cardiac monitor alarms.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Carried out phlebotomy procedures and watched for adverse reactions.
Education
LPN - Nursing
Galen College of Nursing
Louisville, KY06.2009
Skills
- Working knowledge of anatomy, physiology, infection control and specimen processing
- Following OSHA guidelines in blood collection, processing and transporting
- Venipuncture and Capillary puncture techniques on neonates, toddlers, adolescents, adults, and geriatrics
- Daily use of centrifugation, pulling, reading and processing requisitions and specimen aliquoting
- MEDITECH, EPIC, Rumba, LIMBsac
- Laboratory Information systems
- Therapeautic Communication
Timeline
Phlebotomist-Float
Quest Diagnostic Lab
04.2024 - Current
Mobile Phlebotomist
Solaris Diagnostics
02.2024 - 05.2024
Scheduler
Caretenders Home Health
06.2023 - 04.2024
Specimen Processor/Phlebotomist
Norton Healthcare
11.2021 - 05.2023
Mobile Phlebotomist
Pearl Diagnostic Laboratory
08.2021 - 02.2022
Mobile Phlebotomist
LabCorp
11.2019 - 01.2022
Owner
SOS Jess
09.2017 - 06.2023
Phlebotomist
Baptist Health Floyd
05.2013 - 06.2020
Customer Service Representative /Receptionist
Norton Healthcare /Dr. Hafendorfer & Hafendorfer
02.2009 - 09.2014
Emergency Room Technician/ Phlebotomist
University Of Louisville Hospital
01.2005 - 12.2008
Bar Manager/shift Manager/ Bartender
Cluckers & Tumbleweed Restaurants
01.2002 - 01.2013
LPN - Nursing
Galen College of Nursing
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