Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Siefert

Reno,NV

Summary

Detail-oriented self-starter, with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 17 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.



Overview

19
19
years of professional experience

Work History

Assistant Site Director

Nations Finest
08.2015 - Current
  • Conducted site inspections to identify potential issues and recommend corrective actions accordingly.
  • Assisted Site Director in resolving any unforeseen challenges encountered during projects, demonstrating adaptability and creative problem-solving skills.
  • Acted as Deputy to Reno Site Director sharing delegated responsibilities and assuming full responsibilities in the Site Director’s absence.
  • Assisted in management of budgets for site operations, optimizing resource allocation.
  • Oversaw daily operations at the site level ensuring on-time completion of projects.
  • Evaluated employee performance regularly, offering constructive feedback for improvement when needed.
  • Implemented quality control measures, leading to improved overall outcomes.
  • Mentored new staff members, fostering professional development and creating a positive work environment.
  • Maintained accurate records of all activities related to projects while adhering to company standards and regulations.
  • Contributed to the development of long-term strategies for improving overall operational efficiency at the site level.
  • Handled conflict resolution among team members, promoting healthy working relationships within the workforce.
  • Trained new team members on site policies and procedures.
  • Developed work schedules for team members to maximize shift coverage.
  • Provided onsite training to help develop employee skills.

Veterans Service Representative (VSR)

Department Of Veterans Affairs
09.2005 - 08.2015
  • Improved communication with veterans by providing empathetic listening and clear explanations of benefits and procedures.
  • Increased accuracy in benefit determinations by thoroughly researching military records, medical documentation, and other relevant materials.
  • Conducted telephone interviews with veterans and advocates to explain benefits and related programs.
  • Assisted veterans and dependents in preparing forms and documents to present claims for benefits.
  • Reviewed and requested medical records, military personnel records and service verification records to determine eligibility status.
  • Analyzed claims to determine if a decision for percentage of disability, permanent and total disability and entitlement to compensation was accurate.
  • Prepared written appeals for claimants not satisfied with rating board decisions and presented arguments before hearing officers and federal government boards.
  • Utilize VBMS to compose correspondence letters to explain current status of applications and request additional documentation.

Education

Bachelor of Science - Speech Pathology And Audiology

University of Nevada Reno
Reno, Nevada
05.2007

Skills

  • Health and safety compliance
  • Scheduling and Coordination
  • Budgeting
  • Grant and Contract Management
  • Staff Management
  • Team Supervision
  • Quality Assurance
  • Personnel Oversight
  • Monthly Facility Inspection
  • Team Collaboration
  • Critical Thinking
  • Responsible and Dependable
  • Attention to Detail
  • Relationship building and networking
  • Microsoft Office
  • Coaching and Mentoring
  • Recruiting and Hiring
  • Community Relations

Timeline

Assistant Site Director

Nations Finest
08.2015 - Current

Veterans Service Representative (VSR)

Department Of Veterans Affairs
09.2005 - 08.2015

Bachelor of Science - Speech Pathology And Audiology

University of Nevada Reno

Similar Profiles

CREATE PROFILE
Jessica Siefert