Jessica Siegel
Wellington,FL
Summary
Diligent recruiter with years of experience, supporting and hiring employees, managers, and managing applicants. Excellent at prioritizing and following up on valuable leads. Strong history of building rapport with promising candidates and moving robust applications quickly through the hiring system. Self-starter and quick learner who can work independently, but also great to have on a team. Not a stranger to the fast-paced environment and tight deadlines. Adapt well to change and juggle multiple projects with ease.
Overview
27
27
years of professional experience
Work History
Recruiter Assistant
New York Life Insurance
01.2022 - Current
- Responsible for networking and prospecting potential, qualified candidates for career agent, financial advisor, and management positions.
- Manage job postings and employment events through advertising, job boards, and social media.
- Performed over 30 applicant screenings monthly and scheduled interviews with managing partners.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Communicated with applicants across various stages of hiring process.
- Updated candidate profiles using CRM.
Small Business Co-Owner
Jumpstart AMZ Enterprises
11.2020 - 12.2021
- Recruited, hired, and trained 5-7 initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging e-commerce opportunities.
- Promoted business via social media to generate leads and maximize brand identity.
- Demonstrated product presentations to prospective customers to showcase features, benefits and value.
- Interacted well with customers to build connections and nurture relationships.
Client Success Coach
Private Label Mastery
11.2019 - 10.2020
- Virtually provided individual coaching sessions, training over 200 individuals on how to build online business.
- Aided clients in problem-solving, goal setting, and achievement, increasing self-esteem and confidence.
- Find solutions to various business issues, making recommendations, and answering client inquiries through effective communication.
- Responsible for client onboarding and logistics throughout entire program.
- Led daily operations of social media marketing campaigns including user engagement and LIVE Facebook weekly training.
Coordinator Business Operations
Verizon Wireless Corporation
04.2013 - 04.2019
- Managed Florida Business Support Que for State; resulting in efficient workflow.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Worked in tandem with leaders and peers to better understand business processes and initiate improvements.
- Created Operations 101 and Rate Plan Analysis for Business Accounts, producing a method of standard practices for Florida Operations.
- Consistently led team in orders processed (195% to plan), generating increased revenue.
- Trained and coached new and existing sales and operations personnel.
Business Sales Associate
Verizon Wireless Corporation
11.2007 - 04.2013
- Maintained small to medium business accounts while building relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals, consistently averaging over 150% to plan.
Telesales Business & Consumer Supervisor
Verizon Wireless Corporation
04.2003 - 10.2007
- Drove sales team of 10 through coaching, motivating, and training.
- Part of strategic planning team to increase departmental productivity for all Key Performance Indicators and facilitate training to Telesales Department.
- Responsible for New York Metro Financial Quota Planner.
- Built relationships with employees and customers using strong persuasion and active listening skills.
Manager of Telesales Operations NE Area
Verizon Wireless Corporation
10.2002 - 04.2003
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help company evolve and grow.
- Acted as liaison between Telesales and marketing organizations, providing support for front-line sales.
- Developed and implemented multiple contests; generated increased incremental gross adds for Telesales Channel, avg 10% YOY.
- Analyzed marketing campaigns and trends resulting in increased productivity and churn reduction.
Regional Sales Training Manager- NY Metro
Verizon Wireless Corporation
08.2000 - 10.2002
- Created, implemented, and facilitated call center training programs for all sales personnel.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Developed departmental systems and procedures to better align workflow processes.
- Managed new employee orientation training process for more than 30 employees each year.
- Analyzed effectiveness of call center training programs and recommended updates.
Sales Lead/Account Executive
Bell Atlantic Mobile
08.1996 - 08.2000
- Supervised retail and call center teams while actively acquiring new accounts and exceeding sales quotas; avg over 100% to plan.
- Managed sales cycle to maintain solid customer base.
- Empowered to settle customer relations and inventory issues.
- Responsible for inventory programs, invoicing, ordering, and contracts.
Education
Bachelor of Arts -
Binghamton University State University of New York
Vestal, NY05.1996
Skills
- Talent Acquisition
- Verbal and Written Communication
- Campaign Management
- Job Applicant Interviews
- Candidate Pipeline Development
- Networking
- Public Speaking
- Cold Calling
Awards
- 23 Year Career at Verizon Wireless; Exceeding Expectations each year.
- 2018 Coin of Excellence Award for Outstanding Service, VZW
- 2014 & 2016 Florida’s Best Awards, VZW
- 2006 President Cabinet Winner for top 1% of Sales Nationally, VZW
- Winner Circle for Sales NY Metro 2003, 2004 & 2005, VZW
Timeline
Recruiter Assistant
New York Life Insurance
01.2022 - Current
Small Business Co-Owner
Jumpstart AMZ Enterprises
11.2020 - 12.2021
Client Success Coach
Private Label Mastery
11.2019 - 10.2020
Coordinator Business Operations
Verizon Wireless Corporation
04.2013 - 04.2019
Business Sales Associate
Verizon Wireless Corporation
11.2007 - 04.2013
Telesales Business & Consumer Supervisor
Verizon Wireless Corporation
04.2003 - 10.2007
Manager of Telesales Operations NE Area
Verizon Wireless Corporation
10.2002 - 04.2003
Regional Sales Training Manager- NY Metro
Verizon Wireless Corporation
08.2000 - 10.2002
Sales Lead/Account Executive
Bell Atlantic Mobile
08.1996 - 08.2000
Bachelor of Arts -
Binghamton University State University of New York
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