Jessica Simmons
Kennewick,WA
Summary
Document Control Specialist Lead at Apollo Mechanical National Projects Division with extensive experience in Hanford projects. Proven ability to enhance project coordination and ensure regulatory compliance. Expertise in data entry, record keeping, and client communication, delivering accurate document control updates that contribute to project success.
Overview
11
11
years of professional experience
Work History
Document Control Specialist Lead
Apollo Mechanical
Pasco, WA
01.2021 - Current
- Oversaw organization of logs including submittal, drawing, RCI, and change order logs.
- Communicated with clients to enhance project coordination.
- Conducted reviews of document control records for precision and thoroughness.
- Generated periodic updates on document control activities while providing constructive feedback to project teams.
- Accountable for prompt receipt and dissemination of submittals.
- Structured all drawings, DCNs, ECRs, and redline changes efficiently.
- Exhibited proficiency in DMCS alongside Microsoft Office applications.
Customer Service Representative
Frontier Fence & Supply
Pasco, WA
05.2019 - 01.2021
- Provided product selection, ordering, billing, returns, exchanges, and technical support to customers.
- Processed customer orders in collaboration with third-party fulfillment vendor.
- Maintained accurate daily activity records and prospect information.
- Generated estimates for residential customers undertaking self-installation.
Bartender/Server Manager
Kimo's Sports Bar & Brewery
Richland, WA
11.2013 - 05.2019
- Trained new bartenders in customer service, equipment operation, drink preparation, and upselling techniques.
- Maintained comprehensive knowledge of cocktails, wines, and beers, ensuring adherence to in-house recipes.
- Conducted housekeeping to uphold cleanliness standards throughout bar area.
Education
High School Diploma -
University High School
Spokane, WA05-2010
Skills
- Prioritization and leadership
- Conflict resolution
- Client communication
- Data entry and record keeping
- Regulatory compliance
- Microsoft Office proficiency
References
- Kyle Chism or Courtney Dow (Kimo's now Rattlesnake)- (509)783-5747
- Karissa Ackley (Apollo)- (509)440-1161
Timeline
Document Control Specialist Lead
Apollo Mechanical
01.2021 - Current
Customer Service Representative
Frontier Fence & Supply
05.2019 - 01.2021
Bartender/Server Manager
Kimo's Sports Bar & Brewery
11.2013 - 05.2019
High School Diploma -
University High School
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