Jessica Singh
Denton
Summary
Hard working college student and dynamic individual with hands-on experience in customer service and some sales and talent for navigating challenges! Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
Work History
Barista
GONG CHA Tea
08.2025 - Current
- Demonstrated excellent problem-solving skills by quickly resolving customer complaints and inquiries
- Brewed tea and coffee as well as prepare toppings for drinks such as tapioca pearls and jellies.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Handled cash transactions accurately, providing receipts and managing daily sales records.
- Assisted in inventory management by tracking stock levels and restocking supplies as needed.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista/Cashier
La Maison Bleue
05.2025 - 08.2025
- Prepared a variety of tea beverages, mainly matcha tea, according to standardized recipes.
- Maintained cleanliness and organization of work area to ensure compliance with health regulations.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
Brand Ambassador
SneakErasers
05.2025 - 08.2025
- Represented brand at promotional events, enhancing visibility and customer engagement.
- Developed product knowledge to effectively communicate features and benefits to potential customers.
- Assisted in creating marketing materials that aligned with brand messaging and target audience preferences.
- Engaged with consumers to gather feedback, ensuring continuous improvement of brand strategies.
- Collaborated with team members to execute successful marketing campaigns and promotions.
Barista/Cashier
GONG CHA Tea
05.2024 - 08.2024
- Demonstrated excellent problem-solving skills by quickly resolving customer complaints and inquiries
- Brewed tea and coffee as well as prepare toppings for drinks such as tapioca pearls and jellies.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Handled cash transactions accurately, providing receipts and managing daily sales records.
- Assisted in inventory management by tracking stock levels and restocking supplies as needed.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Front of House Staff
85 Degrees Bakery in Frisco
07.2023 - 05.2024
- Provided exceptional customer service, enhancing overall guest experience and satisfaction.
- Operated cash register efficiently, ensuring accurate transactions and prompt service.
- Managed inventory levels, restocking supplies as needed to maintain smooth operations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
Swim Instructor
Emler Swim School
07.2023 - 12.2023
- Demonstrated swimming skills to students and provided positive reinforcement to motivate them.
- Educated students on water safety and proper aquatic etiquette.
- Instructed diverse age groups in swim techniques and water safety practices.
- Monitored student progress, providing feedback to enhance skill development and confidence.
- Collaborated with parents to discuss student performance and address concerns effectively.
Teaching Assistant Volunteer
Wize Computing Academy
01.2022 - 03.2023
- Assisted educators in classroom management and instructional support.
- Facilitated small group activities to enhance student engagement and learning outcomes.
- Maintained open lines of communication with parents regarding student performance and areas for growth or improvement.
Assistant Teacher
Alpha Montessori
12.2021 - 03.2022
- Facilitated classroom activities to enhance student engagement and learning outcomes.
- Assisted lead teacher in developing lesson plans and educational materials.
Volunteer
Centennial High School
08.2021 - 01.2024
- Assisted in organizing events for the student council, managing logistics, and ensuring smooth operations during activities.
Education
Bachelor's Degree - Media Arts
University of North Texas
Denton05.2028
Film production course - Filmography
Recording Radio Film Connection & CASA Schools
Frisco03.2023
High School Diploma -
Centennial High School
Frisco, TX05-2024
Skills
- Time Management
- Teamwork
- Fast Learner
- Adaptability
- Computer Skills
- Customer Service
- Ability to Work Under Pressure
- Ability to Work in a Team
- Communication Skills
- Mentoring
- Python (Programming Language)
- Adobe Photoshop
- Multimedia
- Video Editing
- Microsoft Office
- Microsoft Outlook
- Ability to Multitask
- Creativity
- Curiosity
- Interpersonal Skills
- Passionate
- Friendly and outgoing
Languages
English
Japanese
American Sign Language
Timeline
Barista
GONG CHA Tea
08.2025 - Current
Barista/Cashier
La Maison Bleue
05.2025 - 08.2025
Brand Ambassador
SneakErasers
05.2025 - 08.2025
Barista/Cashier
GONG CHA Tea
05.2024 - 08.2024
Front of House Staff
85 Degrees Bakery in Frisco
07.2023 - 05.2024
Swim Instructor
Emler Swim School
07.2023 - 12.2023
Teaching Assistant Volunteer
Wize Computing Academy
01.2022 - 03.2023
Assistant Teacher
Alpha Montessori
12.2021 - 03.2022
Volunteer
Centennial High School
08.2021 - 01.2024
Film production course - Filmography
Recording Radio Film Connection & CASA Schools
Bachelor's Degree - Media Arts
University of North Texas
High School Diploma -
Centennial High School