Jessica Skolnicki
Avon Lake,OH
Summary
Efficient General Merchandiser equipped to handle fast-paced work across large sales floors. Keep customers happy and buying with well-stocked, attractive displays. Offer strong knowledge of retail procedures and sales techniques. Delivers optimal customer experiences and optimizes product availability. Demonstrates inventory control proficiency with skilled execution of merchandising strategies. Trusted representative of organizational standards prioritizes customer convenience opportunities. Dedicated Guest Service Representative providing exceptional customer service through active listening and problem solving.
Overview
7
7
years of professional experience
Work History
General Merchandiser
Target
07.2020 - Current
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Receptionist Administrator
Monster Tree Service
10.2018 - 03.2020
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Managed high-volume transaction processing, ensuring accurate and timely completion of daily tasks.
- Learned general usage of Quickbooks to ensure payments from customers were made on time.
Assistant Manager
DJ’s Gift And Garden Boutique
10.2017 - 03.2020
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Associate of Science -
LCCC
Elyria, OHAssociate of Arts -
LCCC
Elyria, OHSkills
- Merchandise Stocking
- Time Management
- Cleaning procedures
- Cash Register Operations
- Dependable and reliable
- Quick Learner
- Stocking
- Order Fulfillment
- Customer Relations
- Product and service knowledge
Timeline
General Merchandiser
Target
07.2020 - Current
Receptionist Administrator
Monster Tree Service
10.2018 - 03.2020
Assistant Manager
DJ’s Gift And Garden Boutique
10.2017 - 03.2020
Associate of Science -
LCCC
Associate of Arts -
LCCC