Summary
Overview
Work History
Education
Skills
Relative Coursework
Timeline
Generic
Jessica Smith

Jessica Smith

Millington,TN

Summary

Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed engagement, acquisition, and retention targets.

Overview

9
9
years of professional experience

Work History

Location Director (volunteer)

13:46 Dance Ensemble
2023.01 - Current
  • Cultivate dancers in the Memphis and Atlanta area, by way of spiritual growth and dance technique
  • Hold weekly rehearsals, Manage monthly dues, Manage monthly meetings.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Facilitated live events such as Q&A sessions on various social platforms engaging audiences directly.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.
  • Streamlined content creation processes, improving efficiency while maintaining quality standards.
  • Displayed the organization's DNA with the day-to-day operations to fuel brand growth.
  • Developed targeted advertising campaigns, driving website traffic and generating leads.
  • Utilized visual storytelling to execute (and elevate) the brand's vision.


Independent Contractor, Brand Manager (part-time)

Jenaye Merida
2023.07 - 2023.11
  • Marketing, Branding, Content creation, Social media, Project management.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Created and managed social media campaigns to increase brand engagement.
  • Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Coordinated with design and media teams to develop high-quality creative assets.

Project Management Company

Chroma Creative LLC
2020.02 - 2022.01
  • Meeting management including coordinating meeting locations, preparing agendas, printing reports and other important documents, taking notes, and distributing action items
  • Communicating on the owner's behalf both internally and externally
  • Email management on behalf of the owner using the Spark app to compose, assign, and send emails
  • Errands and attending onsite installations on occasion
  • Developing and editing documents
  • Processing purchases and returns on behalf of the company and client
  • Inventory management
  • Calendar management and scheduling (both personally and professionally) on behalf of the owner
  • Varying personal and professional administrative tasks including, but not limited to, booking appointments, research projects, coordinating travel, and ordering gifts/flowers
  • Light project management and accounts payable duties
  • Expense reporting on behalf of the owner.
  • Gained strong leadership skills by managing projects from start to finish.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked effectively in fast-paced environments.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked well in a team setting, providing support and guidance.
  • Developed and maintained courteous and effective working relationships.

School-Based Therapist

Chris 180
2021.04 - 2021.08
  • Provided therapy services: children, individuals, and skills training
  • Conducted behavioral health assessments
  • Created individualized treatment plans
  • Case manager.

Guest Services

Too Groovy Natural Hair Salon
2015.03 - 2020.03
  • Interacted with customers by managing hair appointments
  • Opened and closed the salon for daily operations
  • Worked with hair stylists and shampoo assistants to maintain order in the salon
  • Exemplified excellent guest satisfaction skills
  • Proficient in utilizing the tools of the trade (Salon Booking Software
  • E.g: Salon Biz)
  • Demonstrated a propensity to generate income in service and retail sales.

Community Clinician

Northstar Psychological Services
2018.11 - 2019.09
  • Provided therapy services: family, individual, and skills training
  • Conducted behavioral health assessments
  • Created individualized treatment plans
  • Case manager
  • Caseload: youngest client (5) oldest client (17).

Social Services

Peachford Behavioral Health Hospital
2016.09 - 2018.12
  • Assisted clients with their living arrangements
  • Scheduled and conducted family sessions with and for clients
  • Provided resources for long-term living and rehab facilities, therapists, counselors, psychologists, and psychiatrists
  • Scheduled outpatient appointments with a therapist, psychologists, and/or psychiatrists
  • Conducted psychosocial assessments with each client on the caseload
  • Case management.

Education

Masters of Social Work - Social Work

Clark Atlanta University
Atlanta, GA
05.2017

Bachelors of Social Work - Social Work

Clark Atlanta University
Atlanta, GA
05.2016

Skills

  • Strategic Storyteller
  • Self-evaluator
  • Visual Artist
  • Effective Communicator
  • Self-awareness
  • Empathetic
  • Organized
  • Active listening
  • Setting boundaries
  • Critical thinking

Relative Coursework

  • The Law & Social Work
  • Psychopathology
  • Research Methods II
  • Field Practicum III
  • Human Behavior II
  • Social Work Practice

Timeline

Independent Contractor, Brand Manager (part-time)

Jenaye Merida
2023.07 - 2023.11

Location Director (volunteer)

13:46 Dance Ensemble
2023.01 - Current

School-Based Therapist

Chris 180
2021.04 - 2021.08

Project Management Company

Chroma Creative LLC
2020.02 - 2022.01

Community Clinician

Northstar Psychological Services
2018.11 - 2019.09

Social Services

Peachford Behavioral Health Hospital
2016.09 - 2018.12

Guest Services

Too Groovy Natural Hair Salon
2015.03 - 2020.03

Masters of Social Work - Social Work

Clark Atlanta University

Bachelors of Social Work - Social Work

Clark Atlanta University
Jessica Smith