Jessica Smith
Toledo,OH
Summary
I will bring dependable servant leadership and a prayerful heart to every area I am assigned.
Overview
22
22
years of professional experience
Work History
Receptionist/School Bus Driver
Catholic Club
Toledo, OH
04.2013 - 08.2014
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Drive children to and from their designated schools.
On Call Temporary Employee
Various Temp Agencies
Toledo, OH
03.2009 - 02.2013
- Mostly assigned to work as a legal or medical secretary, data entry specialist or typist.
- Answer calls, direct to appropriate personnel.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse groups of coworkers to accomplish goals and address issues related to our products and services.
Medical Transcriptionist
University of Toledo Medical Center
Toledo, OH
05.1992 - 11.2009
- Transcribed medical dictation from physicians, including pathology, cytology, autopsy, toxicology, electron microscopy, and cytopathology reports.
- Reviewed transcribed documents for accuracy and completeness in accordance with established procedures.
- Coordinated transfer and receipt of departmental materials amongst many area hospitals.
- Produced monthly reports for administrative staff.
- Trained incoming medical residents on departmental procedures.
- Utilized multiple computer applications to complete work assignments accurately and efficiently.
Education
Bachelor of Arts - English, Pre-Law
04-1983
Associate of Arts -
06-1981
High School Diploma -
06-1977
Skills
- Administrative Support
- Servant Leadership
- People Focused
- Office Management
- Public Speaking
- Team/Goal Oriented
Timeline
Receptionist/School Bus Driver - Catholic Club
04.2013 - 08.2014
On Call Temporary Employee - Various Temp Agencies
03.2009 - 02.2013
Medical Transcriptionist - University of Toledo Medical Center
05.1992 - 11.2009
Cleveland State University - Bachelor of Arts, English, Pre-Law
Dyke Business College - Associate of Arts,
Lutheran High School East - High School Diploma,