Summary
Overview
Work History
Education
Skills
Timeline
Jessica Smith

Jessica Smith

Toledo,OH

Summary

I will bring dependable servant leadership and a prayerful heart to every area I am assigned.

Overview

22
22
years of professional experience

Work History

Receptionist/School Bus Driver

Catholic Club
Toledo, OH
04.2013 - 08.2014
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Drive children to and from their designated schools.

On Call Temporary Employee

Various Temp Agencies
Toledo, OH
03.2009 - 02.2013
  • Mostly assigned to work as a legal or medical secretary, data entry specialist or typist.
  • Answer calls, direct to appropriate personnel.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse groups of coworkers to accomplish goals and address issues related to our products and services.

Medical Transcriptionist

University of Toledo Medical Center
Toledo, OH
05.1992 - 11.2009
  • Transcribed medical dictation from physicians, including pathology, cytology, autopsy, toxicology, electron microscopy, and cytopathology reports.
  • Reviewed transcribed documents for accuracy and completeness in accordance with established procedures.
  • Coordinated transfer and receipt of departmental materials amongst many area hospitals.
  • Produced monthly reports for administrative staff.
  • Trained incoming medical residents on departmental procedures.
  • Utilized multiple computer applications to complete work assignments accurately and efficiently.

Education

Bachelor of Arts - English, Pre-Law

Cleveland State University, Cleveland, OH
04-1983

Associate of Arts -

Dyke Business College , Cleveland
06-1981

High School Diploma -

Lutheran High School East , Cleveland Heights
06-1977

Skills

  • Administrative Support
  • Servant Leadership
  • People Focused
  • Office Management
  • Public Speaking
  • Team/Goal Oriented

Timeline

Receptionist/School Bus Driver - Catholic Club
04.2013 - 08.2014
On Call Temporary Employee - Various Temp Agencies
03.2009 - 02.2013
Medical Transcriptionist - University of Toledo Medical Center
05.1992 - 11.2009
Cleveland State University - Bachelor of Arts, English, Pre-Law
Dyke Business College - Associate of Arts,
Lutheran High School East - High School Diploma,

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Jessica Smith