Jessica Smith
Stellar Virtual
Sonora,TX
11
years of professional experience
Results-driven individual with a background in data entry and pharmacy operations. Skilled in critical thinking and time management, ready to leverage expertise to enhance data processing and staff training efforts.
Work History
Data Entry Clerk
1 Year 5 Months- Processed high volumes of data entry tasks efficiently within tight deadlines.
- Entered and maintained accurate data in company databases, ensuring information integrity.
- Followed established procedures to enter and process data correctly.
- Verified accuracy of data entered into the system to produce error-free reports.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Pharmacy Technician
7 Years 10 Months- Trained new staff on pharmacy procedures and software systems to enhance operational efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers..
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency and service quality.
Receptionist Supervisor
1 Year 7 Months- Trained and mentored staff on best practices for patient interaction and data management.
- Implemented process improvements to enhance workflow efficiency and reduce wait times.
- Collaborated with management to develop training materials for new receptionists, enhancing onboarding experience.
- Coordinated communication between departments to streamline patient flow and information sharing.
- Handled sensitive information discreetly, maintaining strict confidentiality while performing daily tasks and attending to client needs.
Education
High School Diploma
Skills
Independent worker
Excellent communication skills
Confidentiality and HIPAA
Customer service focus
Time management
Reliability
Timeline
Data Entry Clerk
Stellar Virtual
03.2025 - CurrentRead More
Pharmacy Technician
Pharm House Drug
05.2017 - 03.2025Read More
Receptionist Supervisor
BPL Plasma
08.2015 - 03.2017Read More
Water Valley High School
High School Diploma
Read More