Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Jackson

Dayton,OH

Summary

Precise, skilled and detail-oriented professional with experience at Kettering Health. Excelling in data entry and patient coordination. Proven ability to enhance workflow efficiency and communication among teams. Strong problem solver with expertise in Microsoft Excel, committed to maintaining accuracy and confidentiality in all tasks.


Overview

21
21
years of professional experience

Work History

Data Entry Clerk

Barry Staffing
11.2021 - 03.2022
  • Supported administrative tasks including scheduling appointments and managing correspondence.
  • Enhanced communication between departments by providing accurate and up-to-date patient information as needed for optimal care coordination.
  • Promoted the use of electronic health records among staff members through demonstrations and training sessions, facilitating a smooth transition from manual processes.
  • Streamlined workflow by collaborating with healthcare professionals to obtain missing or incomplete patient information.
  • Used computer software to store and retrieve data.

Health Unit Coordinator

Kettering Health - Beavercreek
10.2013 - 07.2018
  • Coordinated patient admissions and discharges, ensuring smooth transitions within healthcare facility.
  • Managed patient records using Electronic Health Record (EHR) systems, maintaining accuracy and confidentiality.
  • Scheduled appointments for patients, optimizing clinic workflow and minimizing delays.
  • Assisted healthcare staff in daily operations, enhancing team efficiency and communication.

Lab Tech/Phlebotomy

Dayton Community Blood Center
10.2008 - 08.2013
  • Conducted complex experiments to analyze samples, ensuring compliance with safety protocols.
  • Operated and maintained laboratory equipment, troubleshooting issues to minimize downtime.
  • Collaborated with cross-functional teams to develop and implement standard operating procedures..
  • Streamlined inventory management processes, improving resource allocation and reducing waste.
  • Maintained a high level of accuracy in test results by following strict quality control procedures.

Nursing Assistant

Kettering Health - Main
11.2000 - 10.2008
  • Assisted with patient care tasks, ensuring comfort and safety during daily routines.
  • Monitored vital signs, documenting changes accurately for nursing staff review.
  • Supported hygiene practices, promoting infection control and patient well-being.
  • Collaborated with healthcare team to develop individualized care plans for patients.
  • Led initiatives to improve patient satisfaction scores through attentive care and communication.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.

Education

Associate of Applied Science - Health Information Management

DeVry University
Online

Skills

  • Data entry
  • Microsoft Word
  • Microsoft Excel
  • Attention to detail
  • Time management
  • Strong problem solver
  • Independent worker
  • Filing and data archiving

Timeline

Data Entry Clerk

Barry Staffing
11.2021 - 03.2022

Health Unit Coordinator

Kettering Health - Beavercreek
10.2013 - 07.2018

Lab Tech/Phlebotomy

Dayton Community Blood Center
10.2008 - 08.2013

Nursing Assistant

Kettering Health - Main
11.2000 - 10.2008

Associate of Applied Science - Health Information Management

DeVry University

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