Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative

Tukeidra Lee

Aiken,SC

Summary

Customer Service

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Data Entry

Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments.

Retail merchandising

Decisive and analytical problem-solver. Detail-focused retail merchandising professional with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled at creating product displays and managing inventory for optimum product placement and sales.


I have a gap in my work history, due to pregnancy and high risk medical issues I took time off to focus on my health but now I’m healthy and ready to enter the workforce again.

Overview

8
8
years of professional experience

Work History

Data Entry Clerk

Ameridial Inc
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.

Data Entry Specialist

MarketSource
03.2018 - 03.2021


  • Compiled data and reviewed information for accuracy prior to input.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Maintained files, records and chronologies of entry activities.

Collections Representative

Convergent
01.2016 - 02.2018
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Negotiated to collect balance in full.
  • Achieved performance goals on consistent basis.
  • Resolved challenging situations with friendly but firm strategies.

Retail Merchandiser

Merchandiser
07.2013 - 11.2015
  • Variety of merchandising jobs on a company project basis
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.

Education

GED -

Byrd Learning Center
11.2017

Skills

  • Microsoft office (3 years)
  • Microsoft excel (3 years)
  • Typing
  • Microsoft Outlook
  • Microsoft Powerpoint
  • Management
  • Data Entry
  • 10 Key Data Entry
  • Order Entry
  • Merchandising (6 years)
  • Certifications and Licenses
  • Customer Service
  • March 2015 to Present
  • Data Input
  • Data Collection
  • End Cap Placement
  • Word Processing
  • Efficient Data Entry
  • Email Communication
  • Entry Recording
  • Customer Inquiries
  • Sales

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Data Entry Specialist

MarketSource
03.2018 - 03.2021

Collections Representative

Convergent
01.2016 - 02.2018

Retail Merchandiser

Merchandiser
07.2013 - 11.2015

Data Entry Clerk

Ameridial Inc

GED -

Byrd Learning Center
Tukeidra Lee