Alyris Bradford
Munford,AL
Summary
Dedicated customer service professional with over3 years of experience in delivering exceptional support and exceeding customer expectations. Adept in various customer service roles, including healthcare and remote support. Seeking opportunities that leverage my skills and willingness to relocate.
Overview
3
3
years of professional experience
Work History
Data Entry Clerk
Apex Focus Group
02.2024 - 09.2024
- Accurately entered, updated, and maintained large volumes of data in company databases and spreadsheets
- Processed and reviewed data to ensure accuracy and completeness, identifying and correcting discrepancies
- Utilized Excel and other data management software to organize and analyze data efficiently
- Collaborated with other departments to ensure the seamless integration of data into company systems
- Managed sensitive information and maintained confidentiality in compliance with company policies
- Achieved a high accuracy rate of over99% in data entry tasks
- Typing speed:60 WPM
- Proficient in Microsoft Excel, Google Sheets, and data management systems
- Attention to detail and accuracy
- Strong organizational skills
- Time management
Customer Service Representative
Chip Rewards (Icario Health)
Birmingham, AL
01.2023 - 06.2023
- Managed inbound calls and registered members for benefit reward programs
- Assisted members in redeeming rewards and provided support for Medicaid benefits
Healthcare Customer Service Representative
Everise HealthCare
Anniston, AL
01.2022 - 12.2022
- Provided high-quality customer service from a remote setting, addressing inquiries and providing information on healthcare options
- Handled inbound calls and guided customers through various healthcare services
Education
High School Diploma - undefined
Munford High School
Munford, AL05.2019
Skills
- Customer Service (3 years)
- Sales Management (2 years)
- Remote Access Software (1 year)
- Communication & Interpersonal Skills
- Microsoft Office Suite (6 years)
- Inventory Control & Management (3 years)
- Cash Handling (3 years)
- Quality Assurance & Analysis
- Training & Recruitment (3 years)
- Administrative & Business Operations (3 years)
- Scheduling & Payroll (3 years)
- Leadership & Supervisory Experience (2 years)
Additional Information
- Willing to relocate nationwide.
- Authorized to work in the US for any employer.
Timeline
Data Entry Clerk
Apex Focus Group
02.2024 - 09.2024
Customer Service Representative
Chip Rewards (Icario Health)
01.2023 - 06.2023
Healthcare Customer Service Representative
Everise HealthCare
01.2022 - 12.2022
High School Diploma - undefined
Munford High School