Jessica Spears
Dayton,OH
Summary
Dynamic and detail-oriented professional with extensive experience at Conagra Brands, excelling in machine operation and workplace safety. Proven problem-solving abilities and a strong commitment to customer service, ensuring efficient production and exceptional client satisfaction. Adept at data entry and maintaining organized workflows, contributing to overall operational success.
Overview
13
13
years of professional experience
Work History
Machine Operator
Conagra Brands
Troy , OHIO
05.2024 - Current
- Facilitated proper and efficient machine operation to package products in cartons.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Carry out regular safety checks on machinery prior to operation.
General Laborer
Norwood Medical
Dayton, Ohio
05.2023 - 05.2024
- Inspected tools and equipment for proper functioning prior to use.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
City Mail Carrier
United States Postal Office
Dayton, Ohio
12.2022 - 02.2023
- Delivered packages, letters, and other items to residential and commercial customers.
- Sorted incoming mail by zip code and address.
General Laborer
Creative Foam
Dayton, Ohio
08.2017 - 12.2022
- Printed and applied shipping labels for boxes and packages per product distribution guidelines.
- Trimmed foam car parts and attached necessary add-ons to enhance functionality.
Cashier
Walmart
Huber Heights, Ohio
09.2015 - 08.2017
- Resolved customer complaints professionally in accordance with company policy.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Call Center Representative
Victoria Secret Call Center
Kettering , Ohio
10.2012 - 09.2015
- Facilitated customer orders from merchandise catalog to enhance shopping experience.
- Assisted customers in processing payments and applying for credit cards efficiently.
- Resolved billing inquiries, ensuring accurate information and prompt assistance.
- Managed lost package inquiries and refunds via chat and phone support.
Assistant Manager
Arby's Restaurant
Dayton , Ohio
03.2012 - 09.2015
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
CBCS - Medical Billing And Coding
The American Academy
Salt Lake City, UT08-2025
High School Diploma -
Belmont Highschool
Dayton, OH02-2024
Skills
- Problem solving
- Attention to detail
- Workplace safety
- Production preparation
- Data entry
- Customer service
Timeline
Machine Operator
Conagra Brands
05.2024 - Current
General Laborer
Norwood Medical
05.2023 - 05.2024
City Mail Carrier
United States Postal Office
12.2022 - 02.2023
General Laborer
Creative Foam
08.2017 - 12.2022
Cashier
Walmart
09.2015 - 08.2017
Call Center Representative
Victoria Secret Call Center
10.2012 - 09.2015
Assistant Manager
Arby's Restaurant
03.2012 - 09.2015
CBCS - Medical Billing And Coding
The American Academy
High School Diploma -
Belmont Highschool