Summary
Overview
Work History
Education
Skills
Certification
Clinical Experience
Timeline
Generic

Jessica Spencer

Lansing,MI

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Sparrow Main Hospital
03.2016 - Current


  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Education

Associate of Applied Science - Nursing

Lansing Community College
Lansing, MI
05.2024

Skills

  • Clinical judgment
  • Privacy and confidentiality
  • Patient Monitoring
  • Task Prioritization
  • Catheter Care & insertion
  • Medication Administration
  • IV setup & insertion
  • Patient Assessments

Certification

* BLS Certified

* Implicit Bias Certified

* NARCAN administration certified

Clinical Experience

Sparrow Main Hospital- Lansing, MI,  Nov.-Dec. 2022, Apr.-May 2023, Nov.-Dec. 2023, Apr.-May 2024

Rotations: Med-Surge, Labor and Delivery, Surgical, LTACH


McLaren Greater Lansing- Lansing, MI, Nov.-Dec. 2023

Rotation: Med-Surge


Henry Ford Allegiance- Jackson, MI, Sep.-Oct. 2023

Rotation: Peds


Brightwell Behavioral Health- East Lansing, MI, Mar.-Apr. 2024

Rotation: Behavioral Health




Timeline

Patient Care Technician

Sparrow Main Hospital
03.2016 - Current

Associate of Applied Science - Nursing

Lansing Community College
Jessica Spencer