Jessica Spires
Milan,GA
Summary
Accomplished leader with a proven track record at Country Pride Grocery, adept in team leadership and problem-solving. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional cash handling and positive attitude. Achieved significant improvements in efficiency and team cohesion, leveraging skills to exceed employer expectations.
Overview
2026
2026
years of professional experience
Work History
Shift Leader
Country Pride Grocery
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
Georgia State Federal Inspection Services
Georgia Federal State
08.2020 - Current
- Developed effective working relationships with key stakeholders such as property owners, contractors, engineers, architects, or other professionals involved in construction projects inspected by the state agency.
- Supported public safety initiatives by identifying and addressing critical areas requiring immediate attention.
- Played an instrumental role in reducing risk exposure for the state government through diligent adherence to established protocols during inspections conducted throughout various sectors.
- Collaborated with state agencies to ensure regulatory compliance and minimize risks associated with violations.
Office Manager
Dr.. Mack Bird
07.2018 - 03.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Store Manager
Dollar General
10.2013 - 02.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Diploma - Business And Managerial Economics
Oconee Fall Line Technical College
Sandersville, GA06.2014
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
Timeline
Georgia State Federal Inspection Services
Georgia Federal State
08.2020 - Current
Office Manager
Dr.. Mack Bird
07.2018 - 03.2020
Store Manager
Dollar General
10.2013 - 02.2017
Shift Leader
Country Pride Grocery
Diploma - Business And Managerial Economics
Oconee Fall Line Technical College
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