Professional Summary
Overview
Work History
Education
Skills
Timeline

Jessica Spivey

Building More Futures
Tampa,FL
11
years of professional experience

Correctional professional with strong background in maintaining safety and security, effectively managing conflict, and ensuring compliance with regulations. Demonstrated ability to work collaboratively within teams, adapting to changing needs while consistently achieving results. Skilled in crisis intervention, inmate supervision, and communication, known for reliability and strong problem-solving abilities. I am also a board member of the Alpha Kappa Xi Fraternity. Alpha Kappa Xi prepares children to become leaders by giving them the resources and knowledge they need to succeed. I love giving back to my community and the less fortunate.

Work History

Group Home Manager

1 Year 4 Months
Building More Futures | 06.2025 - Current
  • Supervised daily group home operations, ensuring consistent resident care and staff accountability.
  • Coordinated individualized support plans with families, case managers, and service providers.
  • Monitored medication administration, documentation, and safety compliance for resident well-being.
  • Scheduled staff coverage, balanced workloads, and maintained smooth shift transitions.
  • Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.

PE Coach

1 Year 9 Months
Rosemont Elementary School | 08.2023 - 05.2025
  • Promoted sportsmanship values among students, fostering a positive competitive atmosphere within the school environment.
  • Boosted students confidence through personalized PE sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall PE program improvement.
  • Developed strong relationships with students' families to encourage support and involvement in their school growth.
  • Promoting physical fitness and healthy lifestyles for the students.
  • Organizes extracurricular sports and fitness activities and communicate with parents about students performance.

Site Director

7 Months
Discovery After School | 10.2022 - 05.2023
  • Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
  • Maintained compliance with regulatory requirements while continuously seeking opportunities for process improvement based on best practices.
  • Provided leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.
  • Developed strategic plans for site growth, resulting in increased revenue and profitability.
  • Meet the physical, emotional and educational needs of the children in their care.
  • Model positive behavior and educate children in a manner which contributes to mature and responsible behavior.
  • Serve as the primary point of contact for parents, administration and students.

Certified Correctional Officer

2 Years 4 Months
State of Florida Department of Corrections | 09.2019 - 01.2022
  • Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
  • Maintained facility security through vigilant monitoring of closed-circuit television systems and regular perimeter checks.
  • Improved overall efficiency within the facility by participating in team meetings focused on problem-solving initiatives geared towards a safer working environment.
  • Promoted a positive environment within the correctional facility by fostering open communication between staff and inmates.
  • Conducted routine and emergency head counts.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Built solid relationships with staff and residents to keep institution safe and secure.

Site Supervisor

2 Years 6 Months
Allied Universal Security Services | 03.2017 - 09.2019
  • Trained new team members on site policies and procedures.
  • Maintained records and logs of work performed and materials and equipment used.
  • Worked with personnel and managers to meet strict timelines.
  • Oversaw personnel safety and efforts at work site.
  • Developed work schedules for team members to maximize shift coverage.
  • Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
  • Resolved issues among team members to keep employees on task.

Security Officer

1 Year
U.S Security Associates | 03.2016 - 03.2017
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Education

High School Diploma

Robert Hunerford Preparatory | Orlando, FL | 05-2008

Skills

Communicated clearly with others.
Built positive
approachable rapport.
Supported team growth and skill-building.
Assisted with coaching methods.
Used Excel
Word
and PowerPoint with confidence.
Managed staff tasks and coverage.
Mentored youth through guidance and support.
Led groups during activities and sessions.
Developed strong working relationships.
Encouraged team morale and participation.
Scheduled events and coordinated calendars.
Used calm verbal techniques to reduce conflict.
Applied de-escalation methods during difficult situations.

Timeline

Group Home Manager

Building More Futures
06.2025 - CurrentRead More

PE Coach

Rosemont Elementary School
08.2023 - 05.2025Read More

Site Director

Discovery After School
10.2022 - 05.2023Read More

Certified Correctional Officer

State of Florida Department of Corrections
09.2019 - 01.2022Read More

Site Supervisor

Allied Universal Security Services
03.2017 - 09.2019Read More

Security Officer

U.S Security Associates
03.2016 - 03.2017Read More

Robert Hunerford Preparatory

High School Diploma
Read More
Jessica Spivey