Jessica Spurlock
Hamilton,Ohio
Summary
Dynamic team leader with a proven track record at Retail Oddessey, enhancing store layouts and customer satisfaction. Excelled in roles requiring exceptional organizational skills and adaptability, such as a Trainer and Crew Member. Skilled in performance analysis and teamwork, consistently ensuring projects exceed management expectations without compromising quality or efficiency.
Overview
13
13
years of professional experience
Work History
Retail Merchandise Team Lead
Retail Oddessey
06.2020 - Current
- We build and remodel Kroger.
- Move displays and product to make the store more convenient and shopable.
- Assist customers with any needs.
- I make sure all tasks get completed and a detail list of tasks gets sent to a manager.
- I make sure all employees stay busy and on task.
Crew Member
KFC Restaurant
01.2020 - 06.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Trainer
The Cleaning Authority
01.2012 - 06.2014
- We build and remodel Kroger.
- Move displays and product to make the store more convenient and shopable.
- Assist customers with any needs.
- I make sure all tasks get completed and a detail list of tasks gets sent to a manager.
- I make sure all employees stay busy and on task.
Education
GED -
Hamilton City Schools
HamiltonUnfinished -
DeVry University
Sringdale, OHSkills
- Store Layout
- Performance Analysis
- Stock control
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Organizational Skills
- Adaptability and Flexibility
- Quick Learning Ability
Timeline
Retail Merchandise Team Lead
Retail Oddessey
06.2020 - Current
Crew Member
KFC Restaurant
01.2020 - 06.2020
Trainer
The Cleaning Authority
01.2012 - 06.2014
GED -
Hamilton City Schools
Unfinished -
DeVry University