Jessica Steele
Bartlesville
Summary
Dedicated educator with three years of experience at Bartlesville Public Schools, proficient at building strong relationships with students, parents and other stakeholders. Skilled in differentiated instruction and classroom management, successfully mentoring new teachers and enhancing curriculum development to create inclusive learning environments. Committed to student success through effective communication and problem-solving.
Overview
15
15
years of professional experience
Work History
Educator
Bartlesville Public Schools- Madison Middle School
04.2022 - Current
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Increased overall classroom engagement with interactive teaching methods, such as group projects and peer reviews.
- Prepared students for standardized tests by incorporating test-taking strategies into daily instruction and reviewing essential content areas leading up to exams.
- Mentored new teacher to help them succeed in their first year of teaching, sharing best practices for classroom management and lesson planning.
Loan Officer
Truity Credit Union
10.2011 - 01.2015
- Worked with auto dealerships to write up loan papers for approval and set up the structure of auto loans.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Worked closely with underwriting teams to expedite loan approvals while maintaining high quality standards.
Call Center Member Services Representative
Truity Credit Union
10.2010 - 10.2011
- Collaborated with team members to ensure seamless communication and consistent service delivery.
- Contributed to process improvements by sharing feedback from customer interactions with management teams.
- Streamlined service processes for quicker response times, leading to improved customer experiences.
- Fostered a positive work environment by actively participating in team-building activities and promoting open communication between colleagues.
- Identified opportunities for upselling products or services, driving revenue growth and business expansion.
- Managed high call volumes while maintaining a professional demeanor and ensuring timely issue resolution.
Education
M.Ed. - Education
Oklahoma Wesleyan University
Bartlesville, OK05-2022
Bachelor of Science - Business Administration- Finance Emphasis
Oklahoma Wesleyan University
Bartlesville, OK05-2015
Skills
- Relationship building
- Student engagement
- Classroom management
- Cultural awareness
- Differentiated instruction
- Teaching strategies
- Problem-solving
- Team collaboration
- Parent-teacher communication
- Peer mentoring
Timeline
Educator
Bartlesville Public Schools- Madison Middle School
04.2022 - Current
Loan Officer
Truity Credit Union
10.2011 - 01.2015
Call Center Member Services Representative
Truity Credit Union
10.2010 - 10.2011
M.Ed. - Education
Oklahoma Wesleyan University
Bachelor of Science - Business Administration- Finance Emphasis
Oklahoma Wesleyan University
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