Jessica Stiegel
Key West,FL
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
17
17
years of professional experience
Work History
Executive Assistant Engineering
Air Alliance, Inc
Marathon, FL
08.2023 - 02.2024
- Processed travel expenses and reimbursements for executive team and senior management group.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Created and managed office systems to efficiently deal with documentation.
- Facilitated training and onboarding for incoming office staff.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Took notes and dictation at meetings.
Office Manager
SOS Storage
Marathon, FL
03.2022 - 03.2023
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality and conformance.
Veterinary Assistant
Marathon Veterinary Hospital
Marathon, FL
02.2022 - 08.2022
- Assisted veterinarians in examining animals.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Obtained information and history from clients to maintain medical charts.
- Released patients to owners with care directions from veterinary staff.
- Communicated with veterinarians and staff members to maintain patient flow.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Documented and tracked treatment activities.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
Dental Assistant
Aesthetic Dentistry of South Riding
Dulles, VA
05.2007 - 10.2008
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Educated patients on treatment procedures and post-procedure home care.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Documented patient records with procedures performed and added notes taken to charts.
Education
GED -
Liberty High School
Bealeton, VA06.2009
Skills
- Budgetary Planning
- Recruitment and Hiring
- Work Planning and Prioritization
- Budget Management
- Employee Coaching and Motivation
- Team Building
- Teamwork and Collaboration
- Staff Training
- Employee Development
- Managing Operations and Efficiency
- Complex Problem Solving
- Performance Tracking and Evaluation
- Scheduling and Coordinating
- Verbal and Written Communication
- Performance Evaluations
- Goal Setting
- Training and Development
- Documentation and Reporting
- Onboarding and Orientation
- Administration and Reporting
- Hiring and Training
- Project Planning
- Problem Resolution
- Customer Relations
- Training and Coaching
- Event Coordination
- Invoicing and Billing
- Data Entry
- Scheduling and Calendar Management
Timeline
Executive Assistant Engineering
Air Alliance, Inc
08.2023 - 02.2024
Office Manager
SOS Storage
03.2022 - 03.2023
Veterinary Assistant
Marathon Veterinary Hospital
02.2022 - 08.2022
Dental Assistant
Aesthetic Dentistry of South Riding
05.2007 - 10.2008
GED -
Liberty High School