Jessica Stokna
Ballston Lake,NY
Summary
Dedicated food service professional with strong skills in customer engagement, cash handling, and food safety. Committed to maintaining cleanliness and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Food Court Employee
Price Chopper Golub
Wilton, NY
09.2025 - Current
- Assisted customers with order selection and payment processing.
- Maintained cleanliness and organization of food court area.
- Operated kitchen equipment to prepare menu items efficiently.
- Collaborated with team members to ensure timely service delivery.
Food Service Worker
MacDonalds
Malta, NY
05.2023 - 10.2025
- Operated kitchen equipment efficiently to prepare food items according to safety and quality standards.
- Delivered exceptional customer service, ensuring satisfaction through prompt order fulfillment and friendly interactions.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations consistently.
- Collaborated with team members to streamline food preparation processes, enhancing overall operational efficiency.
Opener Employee
Kentucky Fried Chicken
Malta, NY
02.2025 - 06.2025
- Prepared and organized kitchen stations for efficient meal production.
- Supervised opening procedures to ensure compliance with safety and quality standards.
- Trained new team members on food preparation techniques and operational workflows.
- Monitored inventory levels, placing orders to maintain stock availability.
- Ensured cleanliness of the dining area and kitchen in accordance with health regulations.
- Streamlined account opening process for faster service and increased customer satisfaction.
- Developed relationships with clients through exceptional customer service, leading to increased client retention and referral business.
- Provided ongoing support after an account''s opening by answering questions or addressing concerns as needed proactively.
- Maintained cleanliness and organization of front entrance, creating inviting atmosphere for customers.
Education
High School Diploma -
Ballston Spa High Schoool
Ballston Spa, NY06-2001
High School Diploma -
F. Donald Myers Center
Saratoga, NY06-2001
Skills
- Workplace cleanliness
- Food safety
- Customer engagement
- Cash handling expertise
- Customer service
- Cleaning and sanitizing
- Cleaning and sanitation
- Cleaning
- Team leadership
Timeline
Food Court Employee
Price Chopper Golub
09.2025 - Current
Opener Employee
Kentucky Fried Chicken
02.2025 - 06.2025
Food Service Worker
MacDonalds
05.2023 - 10.2025
High School Diploma -
Ballston Spa High Schoool
High School Diploma -
F. Donald Myers Center