Jessica Stoller
Lincoln,NE
Summary
Hardworking Restaurant Manager with 12 years overseeing high-traffic establishments in both Nebraska and Michigan. Talented at managing large, diverse teams of culinary and service personnel as well as coordinating and running large event dinners and concerts. Experience developing social media posts along with developing relationships with outside vendors and performers in order to reach out to the community. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
12
12
years of professional experience
Work History
Restaurant Manager
Barfly Ventures
Detroit, MI
04.2018 - Current
- Organized venues, budgets, guest lists, catering and event timelines.
- Assessed event success and identified improvement areas through client feedback.
- Developed social media marketing posts to help brand company and increase sales.
- Developed, maintained and deepened strategic partnerships with vendors and performers.
- Optimized profits by controlling food, beverage and labor costs.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Developed and coordinated training programs to help individuals learn company policies, procedures and job tasks.
- Delegated tasks to employees and monitored activities and task completion.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Managed daily workflow and scheduled staff for adequate coverage.
- Facilitated orientation and training classes to communicate policies and procedures to new hires.
Shift Lead
Mellow Mushroom
Lincoln, NE
06.2012 - 04.2018
- Microsoft Programs (word, excel)
- Training and Onboarding
- Delegated tasks to employees and monitored activities and task completion.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Managed daily workflow and scheduled staff for adequate coverage.
- Facilitated orientation and training classes to communicate policies and procedures to new hires.
Education
High School Diploma -
North Star High School
06.2012
Skills
- Customer Service Best Practices
- Profit Optimization
- Employee Performance Evaluations
- Microsoft Programs (word, excel)
- Staff Management
- Training and Onboarding
Timeline
Restaurant Manager
Barfly Ventures
04.2018 - Current
Shift Lead
Mellow Mushroom
06.2012 - 04.2018
High School Diploma -
North Star High School
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