Jessica Stone
Norman
Summary
Resourceful and driven to maximize organization. Organized team player adept at multitasking on complex assignments in challenging, fast-paced environments.
Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
Work History
Inventory Specialist
WIS International Inventory Service
Oklahoma City
08.2024 - Current
- Conducted accurate inventory counts using handheld scanners and software systems.
- Coordinated with team members to ensure efficient stock management processes.
- Assisted in training new employees on inventory procedures and technology usage.
- Reviewed and verified inventory discrepancies for timely resolution.
- Collaborated with colleagues to execute scheduled inventory audits effectively.
- Participated in physical inventory counts to keep information accurate and current.
Sales Associate
Walmart
Norman
08.2021 - 07.2024
- Assisted customers with product selection and inquiries.
- Maintained clean and organized sales floor displays.
- Operated cash registers and processed transactions efficiently.
- Collaborated with team members to enhance customer experience.
- Provided exceptional service during peak shopping hours.
Customer Service Representative
GEICO
Macon
08.2020 - 12.2023
- Assisted customers with inquiries in a timely manner.
- Processed customer requests efficiently using company software.
- Documented customer interactions accurately for future reference and follow-up.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved customer complaints by providing effective solutions and support.
Secretary
M & E Contruction
Forsyth
02.2015 - 07.2020
- Managed office correspondence and communication for efficient project coordination.
- Organized and maintained filing systems to ensure easy document retrieval.
- Scheduled appointments and meetings, optimizing team availability and productivity.
- Assisted in preparing project documentation and reports for management review.
- Coordinated travel arrangements for staff, enhancing operational efficiency.
- Facilitated communication between departments to promote collaborative efforts on projects.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
Education
GED
Macon, GASkills
- Inventory management
- Stock auditing
- Data analysis
- Software proficiency
- Effective communication
- Attention to detail
- Records management
- Verbal and written communication
- Customer service
- Reliable and punctual
- MS office
- Financial reporting
Timeline
Inventory Specialist
WIS International Inventory Service
08.2024 - Current
Sales Associate
Walmart
08.2021 - 07.2024
Customer Service Representative
GEICO
08.2020 - 12.2023
Secretary
M & E Contruction
02.2015 - 07.2020
GED