Jessica Stoner
Worthington,IN
Summary
Dynamic and results-oriented professional with extensive experience in educational and retail settings, notably with Lowe’s Home Improvement. Excelled in customer service and organizational skills, significantly enhancing operational efficiency and client satisfaction. Proven multitasking abilities and problem-solving skills, adept at creating project plans and improving processes.
Overview
19
19
years of professional experience
Work History
Teachers Aide
White River Valley School District
12.2021 - Current
- Supported classroom activities, and reviewing work.
- Supported student physical, mental, and social development using classroom games and activities.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Assisted teachers with supervision and care of group of 10 children.
- Graded assignments and reported individual progress to teacher.
- Maintained safety and security by overseeing students in recess environments.
- Copied, organized and distributed classroom assignments or other paperwork.
Childcare Provider
Self Employed
07.2020 - 12.2021
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Daycare Worker
Jack and Jill Daycare
05.2017 - 07.2020
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Distributed food, napkins, and beverages in preparation for snack time.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted in potty training and other daily hygiene activities to support child development.
Kitchen Cabinet Specialist
Lowe’s Home Improvement
01.2012 - 02.2014
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Office Coordinator
Lowe’s Home Improvement
06.2010 - 01.2011
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Created and implemented secure filing systems for sensitive employee and client documents.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Sales Associate
Lowes Home Improvement Store
03.2007 - 06.2010
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier
Lowe’s Home Improvement
03.2006 - 03.2007
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
Education
Associate Of Arts And Sciences - Interior Design
Vincennes University
Vincennes, IN05.2011
Skills
- Creating Project Plans
- Multitasking Abilities
- Problem-solving abilities
- Customer Service
- Attention to Detail
- Organizational Skills
- Self Motivation
Timeline
Teachers Aide
White River Valley School District
12.2021 - Current
Childcare Provider
Self Employed
07.2020 - 12.2021
Daycare Worker
Jack and Jill Daycare
05.2017 - 07.2020
Kitchen Cabinet Specialist
Lowe’s Home Improvement
01.2012 - 02.2014
Office Coordinator
Lowe’s Home Improvement
06.2010 - 01.2011
Sales Associate
Lowes Home Improvement Store
03.2007 - 06.2010
Cashier
Lowe’s Home Improvement
03.2006 - 03.2007
Associate Of Arts And Sciences - Interior Design
Vincennes University
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