Jessica Strange
Columbia
Summary
Proven Nursing Assistant with a track record of enhancing patient-focused care at Wellspan Health-York Hospital. Excelled in patient relationship building and adept in HIPAA compliance, significantly improving patient satisfaction. Leveraged strong supply restocking skills and empathy to create a safe, nurturing environment, notably in neonatal and early learning setting. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
11
11
years of professional experience
Work History
Nursing Assistant, Unit Secretary
Wellspan Health- York Hospital
06.2014 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered high-quality care to neonatal patients in hospital facility.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
Lead Toddler Teacher
Lots Of Love Early Learning Center
08.2013 - 10.2014
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies to provide diverse approaches to learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Gathered materials and resources to prepare for lessons and activities.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Created safe and nurturing learning environment for preschoolers.
Education
Diploma - Health And Human Science
Central York High School
York, PA06.2013
Skills
- Patient Relations
- Supply Restocking
- HIPAA
- Patient-Focused Care
- Patient Relationship Building
- Electronic Charting
- Computer literate
- Verbal and written communication
- Organization
- Appointment Scheduling
- Multi-Line Phone Systems
- Fast Learner
Resolve Through Sharing
Connect with families who have experienced a loss of their child. Follow up and give support as needed throughout the grieving process in hopes to provide some comfort. Connect families with community resources and services throughout the course of the year we follow up with them.
Parent Group Coordinator
Run monthly support group meeting for families of babies in and graduated from NICU
Run and network on NICU Facebook page with over 1,300 participants
Coordinate meeting and parties monthly for community participation
Help navigate families through difficult times, and stressful life changing scenarios
Always remain confidential and professional
Timeline
Nursing Assistant, Unit Secretary
Wellspan Health- York Hospital
06.2014 - Current
Lead Toddler Teacher
Lots Of Love Early Learning Center
08.2013 - 10.2014
Diploma - Health And Human Science
Central York High School