Jessica Swafford
Virginia Beach,VA
Summary
Results-driven bartender known for outstanding customer service and professional hospitality. Leveraging strong time management and multitasking skills to support busy bar operations while fostering lasting relationships with guests.
Overview
5
5
years of professional experience
Work History
Bartender | Private Golf Club
Bayville Golf Club
Virginia Beach, Virginia
06.2023 - Current
- Provided Personalized beverage service to club members and guests in a private golf club environment.
- Built strong relationships with members through attentive service and knowledge of individual preferences.
- Managed bar inventory, restocked supplies, and assisted with beverage ordering to support daily operations.
- Assisted with golf tournaments, banquets, weddings, and private events, ensuring efficient service for large groups.
- Processed credit transactions accurately using POS system.
Bartender
The Shack
Virginia Beach, Virginia
05.2021 - Current
- Prepared and served alcoholic and non-alcoholic beverages while maintaining high standards of customer service and compliance with responsible alcohol service regulations.
- Managed cash and credit transactions accurately , balancing registers and processing payments efficiently.
- Developed positive guest relationships, resulting in repeat business and enhanced customer satisfaction.
Official Scorekeeper
Chilled Ponds
Chesapeake, Virginia
01.2021 - 05.2021
- Ensured accuracy of scorekeeping by double-checking with referees throughout the game.
- Collaborated with referees to confirm scoring decisions and rule adherence.
- Recorded game scores accurately during events at local ice rink.
- Maintained clear communication with team members throughout events.
- Kept track of time-outs and penalties during the game.
- Organized score sheets and documentation for easy retrieval and review.
Education
High School Diploma -
Kellam Highschool
Virginia Beach06-2017
Skills
- High-volume craft cocktail execution and speed bartending
- Cash handling, POS mastery, and tip reconciliation
- Guest satisfaction
- Customer relationship building
- Multitasking in fast-paced environment
- Time management
- Discreet, professional hospitality and conflict de-escalation
- Team collaboration
- Communication skills
Timeline
Bartender | Private Golf Club
Bayville Golf Club
06.2023 - Current
Bartender
The Shack
05.2021 - Current
Official Scorekeeper
Chilled Ponds
01.2021 - 05.2021
High School Diploma -
Kellam Highschool