Jessica Tappero
Chandler,AZ
Summary
Well-organized Human Resources professional bringing 4 years of superior performance in fast-paced HR environments. Successful human resource candidate who is communicative and decisive, focusing on improving and retaining quality in HR administration, payroll, training, and recruiting. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and commitment to adhering to relevant laws and regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Talent Acquisition Specialist
OPEN HEARTS FAMILY WELLNESS
01.2022
- Develop and execute recruiting plans
- Network through industry contacts, association memberships, trade groups, social media, and employees
- Develop and track goals for the recruiting and hiring process
- Screen resumes and applications, and conduct initial phone screenings
- Coordinate and conduct interviews, including in-person, video, and panel interviews
- Collaborate with hiring managers to identify each position’s requirements
- Ensure a positive candidate experience throughout the hiring process while communicating regularly with candidates to provide timely updates
- Promote the company’s reputation as a great place to work
- Create engaging job postings and marketing materials
- Facilitate the onboarding process for new hires
- Conduct new employee orientations and ensure new hires are integrated smoothly into the company
- Track and report key recruitment metrics, such as time-to-hire and cost-per-hire
- Analyze recruitment data to identify areas for improvement
- Ensure recruitment practices comply with federal, state, and local employment laws and regulations
- Maintain accurate and up-to-date recruitment documentation
- Build and maintain relationships with external partners such as universities, recruitment agencies, and job boards
- Develop a pipeline of qualified candidates in advance of need
- Stay current on trends and innovative recruiting techniques
- Participate in job fairs, campus recruiting events, and community outreach programs.
Office Manager/Medical Assistant
ANGELL MEDICAL SPA
01.2020
- Manage the operations of the office
- Interacted directly with clients via phone, email, in-person, and Zoom
- Prepared the medical services area before and after procedures
- Built relationships with clients to provide the best service for their needs.
HR Generalist
OPEN HEARTS FAMILY WELLNESS
01.2022 - Current
- Led full-cycle recruitment efforts, from creating job descriptions, posting jobs, resume screenings, and interview coordination
- Conduct New Employee Orientations and onboarding processes
- Ensure compliance with federal, state, and local employment laws and regulations, including conducting internal/external audits, and developing and implementing HR policies and procedures
- Communicate and enforce company policies and procedures
- Serve as a point of contact for employee relations issues and provide guidance and conflict resolution to managers and employees to enhance workplace harmony and inclusion
- Investigate and resolve employee issues and conflicts in a timely and effective manner
- Assist in the development and implementation of performance evaluation processes
- Provide support and guidance to management on performance-related issues and disciplinary actions
- Administer employee benefits programs, including health insurance, retirement plans, and leave policies
- Provide support to employees with benefits-related inquiries and issues
- Identify training needs and develop or coordinate training programs
- Conducted training sessions and workshops as required
- Maintain and update employee records and HR documentation to ensure accuracy and compliance
- Implement and Maintain new HRIS (Datis) and employee records
- Generate and analyze HR reports and metrics to support decision-making
- Process bi-weekly payroll for staff
Health and Wellness Specialist
OPEN HEARTS FAMILY WELLNESS
01.2021 - 01.2022
- Hybrid position leading implementation of Open Hearts wellness program in support of a culture of healthy workplace
- Providing wellness services (physical, mental, financial, nutrition) to promote services to clients and families
- Created a robust program providing interactive onsite and online activities as well as individualized coaching through ongoing education and resources
- Create, track and implement the overall Wellness Strategy Plan each fiscal year, and use available data to define appropriate metrics
- Assist HR in tracking wellness and professional development benefits utilized by staff, and recruitment of employees through hiring events.
Wellness Coach
OPEN HEARTS FAMILY WELLNESS
01.2020 - 01.2021
- Provide intensive direct support services to families who have children that are “at-risk” by constructing programming that is unique to each client and their wellness journey
- Provide family and community centered interventions, guided by positive behavior support principles that address needs identified in CFT meetings
- Develop a wellness plan for each client related to their physical health needs
- Develop health resources that meet branding standards to be used internally and externally.
Strength and Conditioning Coach
WILLIAM JESSUP UNIVERSITY
01.2019 - 01.2020
- Evaluate athletes/individuals performance and maintain a record of strengths and weaknesses
- Conducted exercise testing for individuals
- Submaximal and maximal stress testing
- Body composition testing: Skinfold, BodPod
- Designed and established a training program for William Jessup Volleyball Team/ Faculty, tailoring strength programs for specific needs
- Enabled individuals to perform to their physical potential through the development and strength and fitness training programs
- Demonstrated proper performance of exercises, correcting mistakes; managing programs by monitoring progress and providing an assessment of development.
Education
Bachelors of Science - Kinesiology -
William Jessup University
Rocklin, CA05.2020
Skills
- Applicant Tracking Systems
- Data-driven decision-making
- Candidate Sourcing
- Onboarding and Orientation
- Benefits Administration
- Talent Acquisition
- Payroll Administration
- Employee Counseling
- Background Checks
- Internal Communications
- Strategic HR Planning
- Organizational Development
- Diversity and Inclusion
- Succession Planning
- Exit Interviews
- Recruitment and selection
- Compensation and benefits
- Salary and benefits negotiations
- Job Posting Optimization
- Screening resumes
- HR policies and procedures
Certification
- Red Cross CPR/ AED/ First-Aid Certification, 2024-07-01
- Fingerprint Clearance Card Non IVP, 2026-01-01
Activitiesandskills
4 years of Collegiate Volleyball (2016-2020), Conference Volleyball Player of the Year (2017), William Jessup Volleyball Strength Coach, Proficient in Microsoft Word, Excel, Power Point, Graphic Design and Teams, Provided Nutrition and Exercise advice to collegiate athletes and Open Heart clients/staff, Excellent communication skills and proficiency in person and Telehealth services through Zoom, Experience in Administration and Procedures, Employee Service, and Employee Relations, Organized and adaptable with proficient time management skills to meet deadlines
Timeline
Talent Acquisition Specialist
OPEN HEARTS FAMILY WELLNESS
01.2022
HR Generalist
OPEN HEARTS FAMILY WELLNESS
01.2022 - Current
Health and Wellness Specialist
OPEN HEARTS FAMILY WELLNESS
01.2021 - 01.2022
Office Manager/Medical Assistant
ANGELL MEDICAL SPA
01.2020
Wellness Coach
OPEN HEARTS FAMILY WELLNESS
01.2020 - 01.2021
Strength and Conditioning Coach
WILLIAM JESSUP UNIVERSITY
01.2019 - 01.2020
Bachelors of Science - Kinesiology -
William Jessup University
- Red Cross CPR/ AED/ First-Aid Certification, 2024-07-01
- Fingerprint Clearance Card Non IVP, 2026-01-01
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