Summary
Overview
Work History
Education
Websites
Certification
Eagle Scout Award
Timeline
Generic

Drew Whiffen

Mesa,AZ

Summary

Versatile behavior coach at Open Hearts Family Wellness, adept at designing curriculums and facilitating meaningful and impactful group sessions. Highly Computer literate, skilled in Microsoft Office and Google Suites. I effectively managed client documentation while expressing empathy to resolve family conflicts. Collaborated with clinical teams and families to enhance client progress, ensuring a supportive environment for growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Behavior Coach

Open Hearts Family Wellness
07.2025 - Current
  • Maintained documentation and client assessment records, ensuring insurance integrity.
  • Created fun curriculums and facilitated child and teen group sessions teaching behavior regulation, coping strategies, etc.
  • Collaboration with parents/guardians to understand the child's needs and how to best help them.
  • Handled high-stress interactions with families frustrated by system limitations.
  • Maintained professionalism and de-escalated frequent family conflicts.
  • Designed fun and creative activities in the community for the client to learn strategies in a natural setting.
  • Partnered closely with clinical teams to evaluate client progress and how to meet their needs.

Administrative Assistant

The Church Of Jesus Christ Of Latter-day Saints
12.2017 - 12.2019
  • Proficient in Microsoft Office Suite and Google Workspace for communication and task collaboration.
  • Handled clients' and customers' concerns with empathy and solution-focused approaches.
  • Designed curriculums and agendas for leadership meetings.
  • Carried forth mission operations by scheduling meetings, coordinating events, and preparing materials for conferences, info sessions, etc.
  • Handled AV setup for presentations, lectures, and large meetings.
  • Provided technical support for executive meetings.
  • Evaluated performance with fellow volunteers and employees.

Education

Bachelor of Science - Marriage & Family Studies

Brigham Young University Idaho
Rexburg
12-2025

Certification

Google UX Design

Eagle Scout Award

Demonstrated leadership and community impact by planning and executing a large-scale art service project. Coordinated volunteers, logistics, and initiative. This experience strengthened my project management, teamwork, and problem-solving skills, all of which became foundational for what I bring to my design work today.

Timeline

Behavior Coach

Open Hearts Family Wellness
07.2025 - Current

Administrative Assistant

The Church Of Jesus Christ Of Latter-day Saints
12.2017 - 12.2019

Bachelor of Science - Marriage & Family Studies

Brigham Young University Idaho

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