Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Tate

Houston,TX

Summary

Proven security and management professional with extensive experience at Secure 360 and Texas Department of Criminal Justice. Excelled in CCTV monitoring and public safety, significantly enhancing security measures. Demonstrated exceptional leadership in high-risk situations, maintaining composure and ensuring safety. Skilled in incident reporting and conflict resolution, consistently delivering results that exceed employer expectations.

Overview

24
24
years of professional experience

Work History

Level II Non Commissioned Security Officer

Secure 360
02.2023 - 07.2024
  • Conducted thorough investigations into reported incidents, liaising with relevant stakeholders as necessary to compile comprehensive reports.
  • Completed comprehensive training programs for continued development in security best practices and risk management strategies.
  • Delivered high-quality customer service to resolve conflicts or concerns from clients, reflecting positively on company reputation.
  • Enhanced overall security by conducting thorough patrols and monitoring CCTV systems.

Retail Store Manager

Family Dollar
11.2013 - 07.2024
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Retail Store Manager

Dollar General
12.2011 - 08.2013
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.

Correctional Officer

Texas Department Of Criminal Justice
09.2000 - 11.2005
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Education

Bachelor Of Business - Business Administration And Management

Strayer University Online
Houston

Diploma - General Studies

Central Senior High School
Beaumont, TX
05.1993

Skills

  • CCTV Monitoring
  • Physical Fitness
  • Public Safety
  • Incident Reporting

Timeline

Level II Non Commissioned Security Officer

Secure 360
02.2023 - 07.2024

Retail Store Manager

Family Dollar
11.2013 - 07.2024

Retail Store Manager

Dollar General
12.2011 - 08.2013

Correctional Officer

Texas Department Of Criminal Justice
09.2000 - 11.2005

Bachelor Of Business - Business Administration And Management

Strayer University Online

Diploma - General Studies

Central Senior High School

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Jessica Tate