Jessica Taylor
Goldsboro,NC
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Overnight Team Lead
Walmart
03.2013 - Current
- Inspected inventory to identify shortages and maintain consistent inventory.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Supervised and trained new staff in performing census.
- Managed time effectively to complete nightly tasks within allotted timeframe, minimizing the need for additional overtime hours.
- Interacted with guests in friendly and knowledgeable way.
- Tracked production and quality control systems to proactively identify deficiencies.
- Demonstrated adaptability by taking on additional tasks or responsibilities as needed to support overall store operations during overnight shifts.
- Proactively identified opportunities for process improvement within the overnight stocking operation, sharing insights with management for potential implementation.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Provided ongoing training opportunities to develop team members'' skills, empowering them for career advancement within the company.
Server
Longhorn Steakhouse
05.2012 - 08.2013
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Seasonal Sales Representative
Kay Jewlers
11.2012 - 03.2013
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Monitored customers for signs of security concerns and escalated issues to management.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Associate of Applied Science - Allied Health Sciences
South University
Savannah, GACertification - Medical Administrative Assistant
Career Step
06.2014
High School Diploma -
J. M. Tate High School
Cantonment, FL06.2011
Skills
- Quantitative skills
- Team motivation
- Active Listening
- Microsoft Office
- Calm Under Pressure
- Decision-Making
- Teamwork and Collaboration
- Organizational Skills
- Excellent Communication
- Analytical and Critical Thinking
- Multitasking Abilities
Timeline
Overnight Team Lead
Walmart
03.2013 - Current
Seasonal Sales Representative
Kay Jewlers
11.2012 - 03.2013
Server
Longhorn Steakhouse
05.2012 - 08.2013
Associate of Applied Science - Allied Health Sciences
South University
Certification - Medical Administrative Assistant
Career Step
High School Diploma -
J. M. Tate High School