Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
21
21
years of professional experience
Work History
Administrative Secretary
Spring Independent School District
08.2024 - Current
Provided clerical support to company employees by copying, faxing, and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
Responded to inquiries from callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Assisted in the development of policies and procedures to streamline administrative processes for improved efficiency.
Emphasized accuracy and attention to detail with thorough proofreading efforts, ensuring error-free documentation for both internal and external communications.
Contributed to a positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Facilitated timely review of proposals, correspondence and documentation to achieve key strategic initiatives.
Mastered multi-tasking abilities by effectively prioritizing and managing concurrent projects to ensure timely completion of all assigned tasks.
Maintained inventory of office supplies and placed orders.
Streamlined communication with external stakeholders, maintaining positive image of company.
Ensured compliance with regulatory requirements by keeping up-to-date records.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Managed filing system, entered data and completed other clerical tasks.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Transcribed and organized information to assist in preparing speeches and presentations.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Administrative Assistant
Klein Forest High School
07.2023 - 08.2024
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, and preparing crucial documents.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Optimized calendar management for principal and or assistant principal by scheduling appointments strategically while considering priorities and minimizing conflicts.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages.
Entered Daily Attendance , DAEP Referrals , and make all calls to necessary parties regarding student discipline.
Head of Letterman Jacts , Senior Events, Cap & Gowns , Lost & Found .
Bilingual Representation for the school
Assisted with setting up LPAC’s
Organization for all student files and documents.
Multiple data entries for discipline in Skyward .
Administrative Secretary
Spring Independent School District
08.2022 - 06.2023
Routed business correspondence, documents and messages to correct departments and staff members.
Offered technical support and troubleshot issues to enhance office productivity.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
Kept reception area clean and neat to give visitors positive first impression.
Provided clerical support to company employees by copying, faxing and filing documents.
Restocked supplies and submitted purchase orders to maintain stock levels.
Created and updated records and files to maintain document compliance.
Delivered top-notch administrative support to office staff, promoting excellence in daily office operations.
Managed multi phone line as well as an walkie talkie communication .
Ability to multitask .
Able to work under pressure ,
Receptionist
Tomball ISD
02.2020 - 05.2022
Greeted all visitors with courtesy and guided them to their desired locations
Raptor System
Strong knowledge of reception and telephone etiquette and techniques
Wide knowledge of general clerical and record-keeping techniques
Familiarity with standard office practices, principles, and methods
Ability to receive all incoming calls/inquiries and directs and relay messages
Ability to provide information and assistance to students, staff and parents
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Supported various administrative duties by proofreading, transcribing and invoicing.
Answered and quickly redirected large volume of calls on central system.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Paraprofessional Aide
Cy Fair ISD
08.2017 - 02.2020
Clerical duties such as ICS with special needs students ,
Primary work room attendant, assist in basic receptionist duties, such as answering phones, preparing for special events etc
Assist teacher in preparing instructional materials and classroom displays
Help with administration and scoring of objective testing instruments or work assignments
Help maintain a neat and orderly classroom
Help with inventory, care, and maintenance of equipment, books and supplies
Help teachers keep administrative records and prepare required reports
Provide orientation and assistance to substitute teachers
Conduct instructional exercises assigned by the teacher; work with individual students or small groups
Help supervise students throughout the school day, inside and outside the classroom
This includes lunchroom, bus and playground duty
Keep the teacher informed of special needs or problems of individual students
Participate in staff development training programs to improve job performance
Participate in faculty meeting and special events as assigned
Perform other duties as assigned by the teacher, principal or other school personnel supervisor
Regular and reliable attendance is an essential job function.
Medical Assistant
Aicon Family Clinic
03.2017 - 08.2017
Data entry in EHR system
Obtained client medical history, medication information, symptoms and allergies.
Capable of working front office as well as back office when needed to
Translate for Spanish speaking pt.'s
Perform administrative task such as ordering supplies , filing and updating medical records
Send out appointment reminders and no show daily
Call appointments for following business day
Opened office daily and ensured office was ready for daily operations
Obtained pts medical records, immunization records and vitals, medical history, drug history and allergen list
Newborn screens , lead and hemoglobin
Administer vaccines
Venipuncture knowledgeable
Collect specimens and complete lab orders
Collected and documented patient medical information such as blood pressure and weight.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained pre- and post-treatment vital signs and weight.
Medical Assistant/ Receptionist
Bear Creek Pediatrics
08.2016 - 03.2017
Check pt's in and out
Answer phones and make appointments
Verify ins and collect copays
Data entry in EHR system
Capable of working front office as well as back office when needed to
Translate for Spanish speaking pt's
Perform administrative tasks such as ordering supplies , filing and updating medicalrecords
Send out appointment reminders and no show daily
Call appointments for following business day
Opened office daily and ensured office was ready for daily operations
Obtained pts medical records, immunization records and vitals, medical history, drughistory and allergen list
Newborn screens , lead and hemoglobin
Administer vaccines
Venipuncture knowledgeable
Collect specimens and complete lab orders
VFC coordinator
Medical Assistant/Receptionist
Fall Creek Family Medicine
09.2008 - 03.2010
Ensured that all patients signed in and out daily
Verified all insurance coverage with insurance providers
Responsible for all filing, faxing and copying of health documents
Ensured that all mail was sent out daily
Assisted the Physician by taking vitals.
Retail Cashier
Best Buy
03.2006 - 11.2006
Provided excellent customer service to all customers
Responsible for giving customers accurate totals onpurchases
Made sure that the cash drawer was balanced
Assisted with store inventory when needed.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Answered questions about store policies and addressed customer concerns.
Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
Worked closely with shift manager to solve problems and handle customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Maintained presentable customer areas with diligent cleaning and proactive recovery management.
Performed cash, card and check transactions to complete customer purchases.
Conducted inventory counts by adding each item in stock and documenting in the system.
Front DeskReceptionist
Sheraton Hotel
08.2004 - 08.2005
Answered all guest's calls
Provided excellent customer service when taking reservations
Guided all guests to their respective areas.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.