Jessica Therrien
Columbia,SC
Summary
Enthusiastic and hardworking Stylist Assistant motivated to serve customers and learn new techniques. Knowledgeable about current trends and skilled in steering clients toward flattering cuts & colors. Familiarity with babylights, foiliyage, and color corrects. Keeps work areas clean and neat for maximum appeal.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Junior Account Manager
D’Agostino Insurance Agency
04.2018 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Educated clients on new products or services to increase customer engagement with brand.
Buster/Server
Dillions Local Diner
09.2020 - 04.2021
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Processed orders and sent to kitchen employees for preparation.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Coffee Barista
Marylou's Coffee
03.2015 - 05.2017
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Education
License - Cosmetology
Paul Mitchell The School
Columbia, SC09.2023
High School Diploma -
Middleboro High School
Middleboro, MA06.2016
Skills
- Customer Relations
- Product Knowledge
- Blonding Specialist
- Women's Haircuts
- Social Skills
- Beauty Trend Advising
- Selling and Upselling
- Hair Coloring Expertise
- Hair Style Recommendations
- Client Loyalty Building
- Intake Forms
- Dye and Tint Application
- Outstanding Client Retention
- Sell Hair Care Products
- Hair Dying
Certification
Maria Rose Hair Extensions
Timeline
Buster/Server
Dillions Local Diner
09.2020 - 04.2021
Junior Account Manager
D’Agostino Insurance Agency
04.2018 - Current
Coffee Barista
Marylou's Coffee
03.2015 - 05.2017
License - Cosmetology
Paul Mitchell The School
High School Diploma -
Middleboro High School
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