Summary
Overview
Work History
Education
Skills
Certification
Languages
Willing To Relocate
Personal Information
Work Preference
Timeline
Open To Work
Hi, I’m

Jessica Thomas

Steubenville
Jessica Thomas

Summary

Team leader at a nursing facility Some college experience in classes like medical terminology Ambitious and want good things for me and those around me . Willing to relocate to: Steubenville, OH Authorized to work in the US for any employer

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

18
years of professional experience
1
Certification

Work History

Myself
Steubenville

Stay at Home Parent
08.2021 - Current

Job overview

  • Managed daily schedules and routines for family activities and responsibilities.
  • Coordinated educational activities to support children's learning and development.
  • Organized meal planning and preparation to ensure balanced nutrition for the family
  • Organized meal planning and preparation to ensure balanced nutrition for the family.
  • Oversaw household budgeting and expense tracking to maintain financial stability.
  • Facilitated communication between family members to promote cooperation and understanding.
  • Developed creative play activities that encourage physical and social skills in children.
  • Established a consistent discipline strategy to promote positive behavior in children.
  • Adapted household chores and responsibilities based on family needs and dynamics.
  • Maintained safe play environment.
  • Observed and monitored children's play activities.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Dressed children and changed diapers.
  • Instructed children in eating, resting and restroom habits.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.

State Tested Nurse Aide
01.2012 - 02.2021

Job overview

  • I have been a nurses aid since 2007 but did not become certified until 2012 , I worked in a Alzheimer's unit for 5 years also , I also have a lot of experience in wound care

Valley Oaks Care Center
East Liverpool

STNA
05.2019 - 06.2020

Job overview

  • I was responsible for taking care of patients every day needs , showering , feeding , dressing , changing , cleaning , vitals , documenting , and doing whatever it took to make their day better and easier

The laurels of steubenville
Steubenville

STNA
03.2012 - 09.2016

Job overview

  • Assisted residents with daily living activities and personal care needs.
  • Maintained cleanliness and safety in resident living spaces and common areas.
  • Monitored vital signs and reported changes to nursing staff promptly.

Lancia villa royale
Steubenville

STNA
10.2007 - 03.2012

Job overview

  • Assisted residents with daily living activities and personal care needs.
  • Maintained cleanliness and safety in resident living spaces and common areas.
  • Monitored vital signs and reported changes to nursing staff promptly.

US Funding Solutions

Remote Customer Service Representative

Job overview

Education

Ohio Valley College of Technology
East Liverpool, OH

Stna/ medical assisting

University Overview

Certified Nursing Assistant from Some college

University Overview

Medical Billing & Coding from Some college

University Overview

Medical Assisting from Some college

University Overview

Skills

  • Technical support representative experience
  • Patient Care
  • Client services
  • Vital Signs
  • Phone etiquette
  • Medical terminology
  • In-person customer service
  • Dementia Care
  • Wound Care
  • Phone call management
  • Customer support experience within healthcare industry
  • Data entry
  • Sales
  • Billing issue inquiries
  • Customer support - Customer support experience (Less than 1 year)
  • Home Care
  • EMR Systems
  • Senior Care
  • Patient interaction
  • Customer support specialist experience
  • Hospice Care
  • Memory Care
  • Acute care
  • HIPAA
  • Customer support experience within telecommunications industry
  • Hospital Experience
  • Home health
  • Infection Control Training
  • Nursing
  • Microsoft Office
  • Writing skills
  • Customer service
  • Medical scheduling
  • Appointment scheduling
  • Meal Preparation
  • Time management
  • Cleaning Experience
  • Communication skills
  • Outbound calling
  • Phone customer support
  • Typing
  • Alzheimer's Care
  • Mobile devices
  • Caregiving
  • Organizational skills
  • Managing patient records
  • Individual consumer customer service
  • Live chat
  • Wound care
  • Vital signs monitoring
  • Patient care
  • Team collaboration
  • Problem solving
  • Emotional support
  • Safety awareness
  • Documentation practices
  • Adaptability and flexibility
  • Interpersonal skills
  • Team leader
  • Attention to detail
  • Social and emotional development
  • Goal setting
  • Multitasking capacity
  • Positive reinforcement
  • Group leadership
  • Coordination and teamwork
  • Teamwork
  • Professionalism
  • Behavior management techniques
  • Written communication
  • Housekeeping
  • Active listening
  • Problem-solving aptitude
  • Punctual and reliable
  • Staff scheduling
  • Sanitation
  • Cultural sensitivity
  • Problem-solving abilities
  • Observation Skills
  • Special needs care
  • Multitasking
  • Trauma-informed care
  • Observing and monitoring behavior
  • Relationship building
  • Nutritional meal preparation
  • Verbal and written communication

Certification

  • State Tested Nursing Assistant, 01/01/12, 02/01/21, Certified since 2012, with experience in Alzheimer's unit and wound care.
  • CPR Certification

Languages

Languages
English, Fluent

Willing To Relocate

Willing To Relocate
Steubenville, OH

Personal Information

Personal Information
Authorized To Work: US

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart TimeContract Work

Location Preference

On-Site

Salary Range

$20/hr - $35/hr

Timeline

Stay at Home Parent
Myself
08.2021 - Current
STNA
Valley Oaks Care Center
05.2019 - 06.2020
STNA
The laurels of steubenville
03.2012 - 09.2016
State Tested Nurse Aide
01.2012 - 02.2021
STNA
Lancia villa royale
10.2007 - 03.2012
Remote Customer Service Representative
US Funding Solutions
Ohio Valley College of Technology
Stna/ medical assisting
05/2010
Certified Nursing Assistant from Some college
Medical Billing & Coding from Some college
Medical Assisting from Some college
Jessica Thomas