Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Thomas

Oakland,CA

Summary

Customer-focused Cashier with five years of experience in transaction accuracy and register operation. Resolved inquiries and complaints to enhance shopping experiences and foster customer loyalty. Demonstrated strong work ethic and adaptability while mastering new skills and thriving in unsupervised roles.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Cashier

Target
Emeryville, California
02.2011 - 03.2013
  • Operated cash register efficiently, ensuring accurate payment processing across all methods.
  • Processed cash, credit, and gift card transactions, ensuring compliance with security protocols to protect customer information.
  • Greeted customers and provided prompt responses to inquiries about store products and services, enhancing customer experience.
  • Assisted customers in locating products and provided tailored recommendations, improving customer satisfaction and engagement.

Cashier Assistant

Chevron
Oakland, California
04.2008 - 12.2010
  • Operated cash register and processed transactions accurately.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Handled customer complaints and resolved issues effectively.
  • Answered customers' questions concerning location, price and use of merchandise.
  • Ensured compliance with age restrictions for alcohol and tobacco purchases.

Education

High School Diploma -

Arroyo High School
San Lorenzo, CA
06-2006

Skills

  • Cash register operation
  • Payment processing
  • Transaction accuracy
  • Cash handling
  • Cash drawer management
  • Product knowledge
  • Customer relationship management

Certification

  • Awarded: Customer Service Training Berkeley CA July 2009
  • Awarded: Security Guard Training Berkeley CA August 2009
  • Awarded: Completion of Work Readiness Berkeley CA August 2009
  • Awarded: Youth Alternative San Lorenzo CA June 2006

Timeline

Cashier

Target
02.2011 - 03.2013

Cashier Assistant

Chevron
04.2008 - 12.2010

High School Diploma -

Arroyo High School
Jessica Thomas