Jessica Thompson
Myrtle Beach,SC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Lead Bartender
Bar Louie
02.2021 - 07.2024
- Held several positions as needed; FOH Manager, Bar Manager, Bartender, Server
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and EOD email reports to management.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Assisted in menu development and promotions, incorporating seasonal flavors and trends into popular craft cocktails.
Construction Manager
Lennar Corporation
07.2022 - 06.2023
- Participated in a six month trainee to superintendent role.
- Identified and resolved construction issues promptly to prevent delays.
- Communicated daily with vendors to keep project fully operational.
- Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Helped implement the use of One Note in the workforce to better manage schedules and relay information to upper management in a quicker, more unified way
- Held Home Owner Orientations with the home buyers upon completion of home (Certification of Occupancy).
- Ensured site safety by enforcing proper protocols and conducting regular inspections with obtained city permits.
HR Coordinator
Vacasa, LLC
09.2020 - 06.2022
- Maintained human resources information system and kept employee files up to date and accurate for quarterly audits.
- Updated and implemented training and process documents.
- Led occasional meetings and multiple team projects.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Handled employee inquiries and complaints regarding LOA and PTO on the Covid Response Team.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Sr. Human Resources Account Coordinator
Zempleo, Inc
02.2017 - 02.2019
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Streamlined new hire processes by developing efficient task workflows and checklists.
- Organized company events and team-building activities to boost morale and foster teamwork among staff members.
- Maintained up-to-date personnel files, ensuring compliance with legal requirements and internal policies.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Processed new hire paperwork and documents.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
Talent Acquisition Specialist
OTO Development, LLC
06.2016 - 11.2016
HR Coordinator
Cleveland Renaissance Hotel
11.2015 - 05.2016
Education
Certification (License Pending) in Real Estate -
Pinnacle School of Real Estate
Myrtle Beach, SC06.2024
Individual courses in Construction Management -
Kent State University at Kent
Kent, OH05.2019
Associates of Applied Business in Lodging & Tourism Management -
Cuyahoga Community College
Cleveland, OH12.2013
Skills
- Customer Service
- Office Administration
- Human Resources Support
- Staff Management
- Inventory
- Multitasking and Organization
- Phone and Email Etiquette
- Cash Handling
- Project Management
- Safety Compliance
- Schedule Coordination
- Hiring and Training
- Social Media Management
Timeline
Construction Manager
Lennar Corporation
07.2022 - 06.2023
Lead Bartender
Bar Louie
02.2021 - 07.2024
HR Coordinator
Vacasa, LLC
09.2020 - 06.2022
Sr. Human Resources Account Coordinator
Zempleo, Inc
02.2017 - 02.2019
Talent Acquisition Specialist
OTO Development, LLC
06.2016 - 11.2016
HR Coordinator
Cleveland Renaissance Hotel
11.2015 - 05.2016
Certification (License Pending) in Real Estate -
Pinnacle School of Real Estate
Individual courses in Construction Management -
Kent State University at Kent
Associates of Applied Business in Lodging & Tourism Management -
Cuyahoga Community College