Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA THOMPSON

Covina,USA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Fulfillment Associate

Apres Nail
12.2024 - 04.2026
  • processing customer orders
  • accurately selecting and gathering items from inventory using an RF scanner
  • ensuring the correct items are picked and placed in the right bin and preparing items for shipment
  • arrange and dispatch emails received and sent
  • managing printed pick list and invoices
  • performed basic data entry

Office Clerk/Receptionist

DashMart
06.2022 - 12.2024
  • Maintaining files, copying, printing, sorting documents
  • Oversaw and coordinated team efforts to ensure efficient and productive workflow
  • Provided exceptional customer service by addressing concerns and resolving issues in a timely manner
  • Sort and deliver incoming emails send outgoing emails
  • Demonstrated polite and professional phone etiquette when assisting customers
  • 39 WPM
  • Inputting data/Verifying data
  • Shift Lead Opener Monday/Tuesday
  • Dispatch for runners to pick up batches
  • Scan parcels, place them in the correct batch

Fulfillment

Neiman Marcus
03.2021 - 06.2022
  • Inspecting each item for any damage or defects before packing
  • Selecting the right packaging materials (boxes, tissue paper, protective fillers) based on the product type and size
  • Properly labeling boxes with customers addresses and shipping information
  • Verifying invoices and using barcode scanner to verify product details and update inventory systems

Stock Associate

ZARA
01.2018 - 03.2021
  • Greeting and assisting the customers as well as maintaining the appearance of the store and merchandise
  • Handling the delivery and organization of products
  • Ensuring that merchandise is neatly presented and restocked on the sales floor
  • Adding price tags to new merchandise
  • Operate a cash register, processing transactions

Education

Diploma - undefined

Tri-Community Adult Education
01.2023

Skills

  • Organizational skills
  • Phone Etiquette
  • Attention to detail
  • Customer service
  • Team Leader
  • Detail-Oriented
  • Cash handling
  • Communication Skills
  • RF scanning
  • Order picking and processing
  • Time management
  • Data entry
  • Document sorting

Timeline

Fulfillment Associate

Apres Nail
12.2024 - 04.2026

Office Clerk/Receptionist

DashMart
06.2022 - 12.2024

Fulfillment

Neiman Marcus
03.2021 - 06.2022

Stock Associate

ZARA
01.2018 - 03.2021

Diploma - undefined

Tri-Community Adult Education
JESSICA THOMPSON