Jessica Thues
Farmington,MI
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
7
7
years of professional experience
Work History
Server
Birmingham Athletic Club
Bloomfield Hills, MI
10.2023 - Current
- Presented menus and answered questions regarding items.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
Bartender
Plum Hollow Country Club
Southfield, MI
05.2021 - 10.2023
- Greeted guests with friendliness and professionalism.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Stocked ice bins and coolers as needed throughout shift.
Server
Greater Grace Temple
Detroit, MI
04.2018 - 11.2020
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Stayed informed about daily specials, new menu items, promotions.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took orders from customers accurately and in a timely manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Filled condiments and napkin containers during slack periods.
Education
High School Diploma -
Mumford High School
Detroit, MI06-2005
Associate of Science -
Schoolcraft College
Livonia, MISkills
- CPR certification
- OSHA trained
References
References available upon request.
Timeline
Server
Birmingham Athletic Club
10.2023 - Current
Bartender
Plum Hollow Country Club
05.2021 - 10.2023
Server
Greater Grace Temple
04.2018 - 11.2020
High School Diploma -
Mumford High School
Associate of Science -
Schoolcraft College
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