Carlos Roque Jr
Lehigh Acres
Summary
Dynamic and compassionate professional with experience at Olde Hickory Golf and Country Club, adept in critical thinking and emergency response, including CPR/AED certification. Excelled in building customer relationships and supporting community health initiatives, demonstrating exceptional interpretation support and a commitment to service excellence.
Dependable Leader successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Olde Hickory Golf and Country Club
01.2021 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Volunteer
Lehigh Acres Fire Department
01.2023 - 05.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Represented organization positively and professionally while providing community with much-needed services.
Volunteer
Naples Comprehensive Health
01.2023 - 05.2023
- Shadowed and help the Emergency Room Technician
- Took Blood pressure, blood level oxygen levels, and EKG scans
Education
High School Diploma -
East Lee County High School
Lehigh Acres, FL05-2022
Skills
- Consecutive interpretation
- Interpretation support
- Spanish translation
- Critical thinking
- Emergency response training
- CPR certification
- CPR trained
- CPR proficiency
- CPR/AED certified
Certification
Emergency Medical Technician Certification
American Heart Association CPR Certification
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Volunteer
Lehigh Acres Fire Department
01.2023 - 05.2023
Volunteer
Naples Comprehensive Health
01.2023 - 05.2023
Server
Olde Hickory Golf and Country Club
01.2021 - Current
Emergency Medical Technician Certification
American Heart Association CPR Certification
High School Diploma -
East Lee County High School
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