Jessica Treml
Appleton,WI
Overview
4
4
years of professional experience
Work History
Clinical Student
Marian University
09.2023 - 05.2025
- Present relevant case information to healthcare team.
- Administer radiation safely, adhering to strict protocols and effectively managing potential side effects.
- Maintain sterile fields and application of dressings.
- Develop strong rapport with patients and families, fostering trust-filled relationships that facilitated open communication about medical concerns.
Patient Access Representative
Ascension Mercy Hospital
06.2023 - Current
- Ensure compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stay calm under pressure to and successfully dealt with difficult situations.
- Provide excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Assist with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
Waitress
Tj's Highland Steakhouse
09.2021 - Current
- Handle high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Manage high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintain clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibit strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Bachelor of Science - Radiologic Technology
University of Oshkosh WI
Oshkosh05.2025
Skills
- Customer Service
- HIPAA Compliance
- Patient Care
- Safety Protocols
- Anatomy knowledge
- Healthcare ethics
- Daily patient care
- Strong multitasking
- Team Collaboration
- Handling Complaints
- Memory retention
- Service prioritization
Volunteering
- Ascension Mercy Transport December 2022 - February 2023
- Ascension Mercy Outpatient Testing Escort December 2022 - Present
- Sunday School Teacher June 2015 - Present
Timeline
Clinical Student
Marian University
09.2023 - 05.2025
Patient Access Representative
Ascension Mercy Hospital
06.2023 - Current
Waitress
Tj's Highland Steakhouse
09.2021 - Current
Bachelor of Science - Radiologic Technology
University of Oshkosh WI