Jessica Trujillo
Miami,FL
Summary
Driven by a commitment to excellence, I leveraged teamwork and analytical thinking at Metrogold Jewelry and Fuel Distributor of Havana, Cuba, enhancing customer satisfaction and reducing maintenance costs. My adeptness in chemical process simulation and customer service significantly contributed to operational improvements and positive environmental impact, showcasing my ability to multitask and adapt in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Wholesaler
Metrogold Jewelry
06.2022 - Current
- Contributed to store''s visual merchandising efforts, creating eye-catching displays that showcased featured items.
- Supported marketing initiatives by distributing promotional materials to potential clients within the community.
- Communicated effectively with customers to understand their needs, offering appropriate products based on their preferences and budget constraints.
- Maintained a positive and professional attitude even during high-pressure situations or busy holiday seasons to create a welcoming shopping experience for all customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Specialist in Petroleum Products.
Fuel Distributor of Havana, Cuba.
07.2019 - 12.2021
- Followed all company policies and procedures to deliver quality work.
- Promoted a culture of continuous improvement by actively participating in team meetings and offering constructive feedback on processes, procedures, and overall job performance.
- Implemented innovative solutions for recurring issues, reducing maintenance costs significantly.
- Enhanced workplace safety by proactively identifying potential hazards during routine inspections and taking corrective actions as necessary.
- Cleaned fleet vehicles for professional presentation and transportation.
- Provided training to new technicians, sharing knowledge of industry best practices and tools for success.
- Maintained accurate documentation of all services performed, enabling efficient tracking of labor hours, parts used, and overall project costs.
- Supported environmental compliance efforts by properly disposing of hazardous materials and following regulations.
Education
Veterinary Assistant - Veterinarian Assisting
04.2024
Chemical Engineer - Chemical Engineering
06.2019
Veterinarian Assistants And Laboratory Animal Care - Veterinarian Assisting
12.2023
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Adaptability and Flexibility
- Analytical Thinking
- Professionalism
- Problem-solving aptitude
- Mass and energy balances
- Hazardous Materials
- Risk Mitigation
- Standard Operating Procedures
- Research and Development
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Wholesaler - Metrogold Jewelry
06.2022 - Current
Specialist in Petroleum Products. - Fuel Distributor of Havana, Cuba.
07.2019 - 12.2021
Miami Senior Adult Education Center - Veterinary Assistant, Veterinarian Assisting
Jose Antonio Echeverria Technological University of Havana - Chemical Engineer, Chemical Engineering
Miami Senior Adult Education Center - Veterinarian Assistants And Laboratory Animal Care, Veterinarian Assisting