Jessica Tucciarone
Torrington,CT
Summary
Senior Resource Coordinator with extensive experience in scheduling and tracking systems including ScheduALL, Metrix, and Smartsheet. Offers expertise in staffing models, workforce optimization, and resource allocation while driving process improvements. Skilled in resource forecasting, policy compliance, and maintaining detailed records for accurate reporting and future planning.
Overview
17
17
years of professional experience
Work History
Senior Resource Coordinator
ESPN
04.2015 - Current
- Implements and utilizes efficient scheduling and tracking systems such as ScheduALL and Metrix and Smartsheet,
- Provides expert guidance on best practices in staffing models and workforce optimization strategies to the leadership teams.
- Optimized resource allocation using data-driven insights regarding employee skills, availability, and workload balance considerations.
- Spearheaded process improvements to boost efficiency within the Resource Team
- Superuser for the ScheduALL and Media Pulse systems. Oversees and processes access requests for the entire company. Part of the group chosen to work within Media Pulse to help get it ready for the launch.
- Have scheduled across all Edit groups at some point over the years. These include Post, Sound Design, QEP, Edit Daily Event and Edit Daily Studio. Schedules across several locations such as Bristol, LA and Charlotte.
Resource Coordinator
ESPN
04.2008 - 04.2015
- Scheduled a wide variety of groups including ESPNews, PCR and Network Operations. Maintained detailed records of all allocated resources, facilitating accurate reporting and forecasting for future projects.
- Oversaw scheduling for both personnel and facilities in all groups.
Education
Bachelor of Science - Communications
Fitchburg State University
Fitchburg, MA06-1996
Skills
- Customer Satisfaction
- Workload balancing
- Regulatory understanding
- Software Knowledge
- Staff Development
- Policy compliance
- Succession Planning
- Resource optimization
- Resource forecasting
- Teamwork and Collaboration
Timeline
Senior Resource Coordinator
ESPN
04.2015 - Current
Resource Coordinator
ESPN
04.2008 - 04.2015
Bachelor of Science - Communications
Fitchburg State University
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