Jessica Tuggle

• Managed event setup, run-of-show details, and on-site troubleshooting.
• Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
• Coordinated event logistics for CDS event schedules, vendor bookings, and venue logistics.
• Tracked budgets, invoices, and purchase orders for CDS events.

• Supervised daily operations for Leading Edge service team, ensuring efficient workflow and high service standards.
• Coordinated communication between staff, clients, and management to facilitate project alignment and issue resolution.
• Updated and maintained reports and records for Leading Edge operations to support data accuracy and decision-making.

• Managed client accounts for Waterloo, fostering strong relationships through daily communication to enhance client satisfaction.
• Coordinated account plans with sales, operations, and service teams across Waterloo to align strategies and improve client outcomes.
• Reviewed client needs and prepared proposals, renewals, and contract updates.
• Collaborated with sales team to identify strategies for increasing market share and maximizing client engagement.
• Tracked account activity in CRM systems and maintained accurate records.

• Conducted quarterly performance reviews to assess effectiveness of sales initiatives and identify areas for improvement.
• Planned store visits to ensure optimal shelf execution and compliance with merchandising standards.
• Developed retailer relationships to enhance fresh juice placement and increase product visibility.
• Ensured compliance with all applicable laws and regulations pertaining to sales operations.

• Monitored reports, budgets, and operational planning for leadership review.
• Identified areas where process improvements could be made resulting in increased productivity.
• Coordinated vendor communication and supply tracking for testing operations.
• Managed scheduling, intake, and testing coordination across service locations.

• Developed influencer content for product launches, tastings, and event activations.
• Monitored audience engagement and adjusted content plans for brand visibility.
• Coordinated logistics for photoshoots or other promotional activities involving multiple parties.
• Researched industry changes and developments in earned media and SEO techniques, tools and methodologies to apply findings to clients and adjust strategies.

• Ensured compliance by monitoring permits, contracts, and production documents throughout the tour.
• Directed brand ambassadors and support staff during live activations.
• Evaluated road conditions and adjusted routes proactively in response to adverse weather or traffic congestion.
• Coordinated Bud Light event setup, load-in, and load-out activities to ensure seamless execution.

• Managed concierge services for Chene Park Amphitheatre guests and VIP patrons.
• Supervised concierge staff during concerts, private events, and amphitheatre programs.
• Organized special events for hotel guests such as cocktail receptions, dinners, and sightseeing tours.
• Created detailed reports on daily operations, customer feedback, and employee performance.

Managed complex calendar of appointments, meetings, and travel arrangements for executive team, ensuring optimal scheduling and coordination.

• Coordinated travel and hotel reservations for meetings, conferences, and seminars, facilitating seamless logistics for executives.
• Organized conferences, seminars, and events for executives, enhancing engagement and collaboration among stakeholders.
• Tackled and addressed top-level, high-priority issues with professional administrative discretion.
• Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.

• Coordinated executive calendars, meetings, and campus appointments for Michigan State Business College leaders.
• Prepared meeting agendas, briefing materials, and executive packets for leadership review.
• Managed confidential correspondence, memos, and administrative records across college offices.
• Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.