Summary
Overview
Work History
Education
Timeline
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Jessica Ulat

Las Vegas,NV

Summary

Polished and energetic professional with 5+ years in a fast paced hospitality environments. I strive to provide exceptional service standards through creating memorable experiences that align with high standards. I'm seeking to bring my talents and efforts for hospitality to a new possible work atmosphere.

Overview

7
7
years of professional experience

Work History

Model Cocktail Server

Resorts World Las Vegas
03.2025 - Current
  • Delivering beverages and providing bottle service in a luxury, resort pool setting
  • Maintaining polished appearance and exceptional/ Forbes service standards
  • Anticipating guests needs with an engaging demeanor
  • Ensure seamless service operations


Server/Bartender

Marina Bistro
07.2023 - Current
  • Master full menu knowledge and cocktail recipes
  • Managed simultaneous tables and bar orders
  • Maintain cleanliness of bar


Cocktail Server

Blue Martini
05.2022 - 07.2023
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Boosted sales during promotional events by effectively communicating special offers and recommendations to guests.
  • Utilized social media platforms to promote upcoming events and specials, attracting larger customer base.

Server

Daisho Sushi
06.2021 - 05.2022
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.

Server/Busser/Food Runner

Paymon's Mediterranean Cafe & Lounge
05.2020 - 08.2021
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Processed orders and sent to kitchen employees for preparation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Customer Service Representative

RDI Marketing
08.2018 - 04.2020
  • Investigated and resolved accounting, service and delivery concerns.
  • Promptly responded to inquiries and requests from prospective customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

High School Diploma -

Silverado High School
Las Vegas, NV
06.2016

Timeline

Model Cocktail Server

Resorts World Las Vegas
03.2025 - Current

Server/Bartender

Marina Bistro
07.2023 - Current

Cocktail Server

Blue Martini
05.2022 - 07.2023

Server

Daisho Sushi
06.2021 - 05.2022

Server/Busser/Food Runner

Paymon's Mediterranean Cafe & Lounge
05.2020 - 08.2021

Customer Service Representative

RDI Marketing
08.2018 - 04.2020

High School Diploma -

Silverado High School

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Jessica Ulat