Jessica Valdez

• Support my Case Supervisor to implement a personalized plan for my client to maximize their full potential
• Track client progress and growth by keeping electronic health data on the company IPAD
• Become familiar with and use behavioral redirection techniques by reinforcing positive behaviors

• Supported development, assembly, and distribution of education kits to community residents
• Assisted with data collection, data entry, data analysis, and data representation activities
• Delivered education lessons synchronously to students in grades 1-5
• Watch and Jewelry Repair

• Worked alone in the department after initial training was complete

• Specialized in replacing watch batteries and performed other minor watch and jewelry repair
• Sold major repair services to be sent out to the workshop

• Answer incoming calls and handle all customer payment and credit transactions
• Daily balancing and reconciling of the cash office accounts, and bank deposits
• Assist the office manager with clerical duties and perform basic administrative tasks as assigned

• Provide excellent customer service and complete transactions on the cash register
• Perform customer service duties including providing product knowledge and directing customers to requested merchandise
• Perform basic opening and closing duties, such as counting drawers, stocking shelves, and cleaning the store environment.