Jessica Valencia
Midland,TX
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
8
8
years of professional experience
Work History
Business Owner/Hairstylist
Jessica Valencia
Midland, Texas
09.2022 - Current
- Created effective business plans to focus strategic decisions on long-term objectives.
- Established partnerships with other businesses in related industries for mutual benefit.
- Formed and sustained strategic relationships with clients.
- Oversaw daily operations of small business including customer service and financial management.
- Invested in technology and systems to support business growth and improve operational capabilities.
- Participated in local community activities to promote the brand's visibility and reputation.
- Maintained accurate and complete records of all business transactions and interactions.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Kept records for production, inventory, income, and expenses.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Upsold additional services when appropriate to increase sales volume.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
- Pre-booked future appointments to increase repeat business.
- Worked collaboratively with colleagues to achieve common goals.
- Colored, cut and installed extensions according to style photos and client specifications.
- Organized scheduling of appointments throughout the day.
- Greeted customers, answered phones and booked appointments.
Server/Bartender
The Tailgate Group
Midland, Texas
03.2023 - 10.2024
- Filled condiments and napkin containers during slack periods.
- Cleaned tables and chairs to prepare dining area for next customers.
- Trained new employees to perform duties.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained records of transactions made during shift as required by law or company policy.
- Greeted customers, answered questions and recommended specials to increase profits.
Server/Waitress
Triple Threat Sports Bar
Midland, Texas
05.2021 - 07.2023
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees on restaurant procedures and plating techniques.
- Set up tables in between patrons to reduce wait times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Explained menu items, describing ingredients and cooking methods upon request.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stocked service areas with supplies during slow periods.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Delivered food orders promptly and courteously.
Pre-K Teacher
Helen L Greathouse Childrens Center
Midland, TX
08.2016 - 04.2021
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Assessed student progress through observation, documentation, and portfolio review.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Observed children to record development.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Taught children foundational skills in colors, shapes and letters.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
- Engaged with children on individual basis to build positive, trusting relationships.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Incorporated music, art and theater into lesson planning.
- Communicated regularly with parents regarding their child's progress.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Participated in professional development activities to stay abreast of current trends in early childhood education.
- Provided individualized instruction to meet the needs of each student.
- Participated in workshops, trainings and conferences to improve educational skills.
- Read stories to children and taught painting, drawing, and crafts.
- Met with parents to discuss child behavior and academic progress.
Education
Cosmetology Operator - Cosmetology
Midland College
Midland, Texas, TX05-2022
Some College (No Degree) - Child Development
Midland College
Midland, Texas, TXSkills
- Sales oversight
- Performance improvement
- Verbal and written communication
- Resources allocation
- Financial management
- Budget control
- Business marketing
- Trends analysis
- Relationship building
Timeline
Server/Bartender
The Tailgate Group
03.2023 - 10.2024
Business Owner/Hairstylist
Jessica Valencia
09.2022 - Current
Server/Waitress
Triple Threat Sports Bar
05.2021 - 07.2023
Pre-K Teacher
Helen L Greathouse Childrens Center
08.2016 - 04.2021
Cosmetology Operator - Cosmetology
Midland College
Some College (No Degree) - Child Development
Midland College