Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Education
Generic
Open To Work

Jessica Vance

Orange Park

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Executive DirectorLead Referral CoordinatorFront Desk ReceptionistCustomer Service RepresentativeMedical Assistant

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteOn-SiteHybrid
Location: Orange Park, FLJacksonville, FLFleming Island, FL
Open to relocation: No

Salary Range

$18/hr - $28/hr

Important To Me

Work-life balance

Summary

Driven Executive Director offering 13 years of progressive experience in the medical field. Versed in project management and financial administration. Expert in boosting revenue, quality and performance. Successful in executing standard operating procedures to positively impact organizational goals.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Executive Director

Premier Assisted Living Facility
Orange Park, FL
06.2022 - 02.2026
  • Mentored new employees on industry practices and business operations.
  • Drove performance initiatives, facilitating an average of 4-5 new residents/move-ins monthly.
  • Monitored team compliance with safety and health guidelines to comply with AHCA.
  • Managed staff, financials, and key performance indicators to facilitate business operations.
  • Performed billing and coding for Medicaid residents monthly.
  • Directed special projects and daily operations with activities for residents.
  • Built strong referral network to generate new resident move-ins.
  • Implemented billing procedures, audited and reconciled accounts and recorded transactions for monthly rent of residents.
  • Developed and implemented strategic sales plan to accommodate corporate goals.
  • Built weekly schedule for employees and managed their hours for 24 hour coverage.
  • Shared mission of organization with public through successful community outreach and marketing strategies.
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
  • Provided exceptional counseling, case management, education and job training to diverse client base.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Interviewed, supervised and motivated staff members to achieve optimal productivity.
  • Implemented staff training programs, improving caregiver performance and retention rates.
  • Oversaw budget management, optimizing resource allocation for improved financial health.
  • Led strategic planning initiatives to enhance operational efficiency and resident satisfaction.

Lead Referral Coordinator

Premier Spine And Pain Center
Orange Park, FL
11.2013 - 06.2022
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Obtained authorization from various insurance companies with a 100% approval rate for all procedures the providers performed.
  • Prepared treatment rooms for musculoskeletal procedures and assisted the physician using fluoroscopy machine.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Developed productive working relationships with numerous insurance company representatives.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
  • Completed patient referrals to other specialists.
  • Entered and scanned patient history, current medical conditions and medications into novel EHR system.
  • Utilized eClinical to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Used correct diagnosis-related groups based on patient encounter details.
  • Handled high-volume data entry of demographics, disease etiology and extent and associated procedures or treatments.
  • Coordinated patient flow between front and back office to enhance operational efficiency.
  • Trained and mentored junior medical assistants on clinical procedures and patient care standards.
  • Optimized appointment scheduling processes to reduce wait times and improve patient satisfaction.
  • Coordinated patient referrals to specialists, enhancing continuity of care and improving patient satisfaction.

Education

State of FL Certified A.L.F Administrator

Core Trained
Jacksonville, FL
09-2022

Medication Aide

Elite Academy
06-2022

Medical Assisting -

Fortis College - Orange Park
Orange Park, FL
10-2013

No Degree - CPR/FIRST AID CERTIFIED

360training
Online
03-2024

Diploma -

Middleburg High School
Middleburg, FL
08.2005 - 05.2009

Skills

  • Reporting and Documentation
  • Work Planning and Prioritization
  • Relationship Building
  • Verbal and Written Communication
  • Team Collaboration and Leadership
  • Problem-Solving
  • Teamwork and Collaboration
  • Staff Scheduling
  • Strategic planning
  • Community engagement

Timeline

Executive Director

Premier Assisted Living Facility
06.2022 - 02.2026

Lead Referral Coordinator

Premier Spine And Pain Center
11.2013 - 06.2022

Diploma -

Middleburg High School
08.2005 - 05.2009

Medication Aide

Elite Academy

Medical Assisting -

Fortis College - Orange Park

State of FL Certified A.L.F Administrator

Core Trained

No Degree - CPR/FIRST AID CERTIFIED

360training

Education

other,other

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