Customer service professional with solid history of enhancing customer experiences through effective communication and problem resolution. Known for collaborating with team members to achieve goals and adapting to shifting demands. Expertise includes call handling and conflict resolution skills, valued by employers.
Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
Tracked substitutions and informed customers of changes.
Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Took orders, prepared meals, and collected payments.
Worked front counter, drive-thru and other areas.
Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
count and handle all money
clean and stocking