Tessa (Theo) Fisher
Pella
Summary
Dynamic and results-oriented professional with a strong customer service mindset, honed at Fareway, Walmart, and Camp Mitigwa. Proven ability in decision-making and problem-solving, enhancing customer satisfaction and team efficiency. Experienced in training new associates and fostering cooperative relationships, while adept in cash handling and animal care. Committed to delivering exceptional service and support. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Team Associate
Walmart
06.2024 - 08.2025
- Assisted customers with product inquiries, ensuring high levels of satisfaction.
- Processed transactions efficiently using point-of-sale systems.
- Stocked shelves and organized merchandise for optimal presentation.
- Participated in training new associates, promoting team cohesion and knowledge sharing.
- Contributed to team success by completing jobs quickly and accurately.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
Animal Shelter Volunteer
Raccoon River Pet Rescue
10.2022 - 08.2025
- Provided care and enrichment for shelter cats, ensuring their well-being and socialization.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Provided companionship and comfort to animals in need of extra love and attention.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Helped with intake of newly surrendered cats, providing food, water and medical attention.
Cashier
Fareway
07.2021 - 06.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring minimal discrepancies.
- Assisted customers with product inquiries, enhancing store experience.
- Collaborated with team members to optimize checkout procedures.
- Trained new staff on cash register operations and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases and locate items.
Program Counselor
Boy Scouts of America
06.2023 - 07.2023
- Facilitated group sessions, fostering a supportive environment for skill-building and peer interaction.
- Monitored client progress and adjusted strategies to ensure alignment with goals and objectives.
- Supervised daily camp activities, ensuring safety and engagement for all participants.
- Developed and implemented engaging programs to enhance camper experience and promote teamwork.
- Facilitated communication between campers, parents, and staff to resolve concerns promptly.
- Monitored equipment usage and maintained inventory to support camp operations efficiently.
- Led groups of children safely through variety of camp activities.
- Maintained clean and organized facilities, creating a welcoming atmosphere for campers and their parents.
Education
No Degree - Biology
Central College
Pella, IA05-2029
High School Diploma -
Perry Highschool
Perry, IA05-2025
Skills
- Decision-making capacity
- Customer service
- Problem-solving
- Kennel care
- Basic animal medication administration
- Positive attitude
- Teamwork and collaboration
Timeline
Team Associate
Walmart
06.2024 - 08.2025
Program Counselor
Boy Scouts of America
06.2023 - 07.2023
Animal Shelter Volunteer
Raccoon River Pet Rescue
10.2022 - 08.2025
Cashier
Fareway
07.2021 - 06.2024
No Degree - Biology
Central College
High School Diploma -
Perry Highschool